Customer Service
Feedback is mixed regarding customer service, with some praising the helpfulness and friendliness of staff, while others report rude behavior and long wait times.
Product Knowledge
Many customers appreciate the staff's knowledge about vaping products and their willingness to educate customers.
Pricing
Customers generally find the prices reasonable, with some noting good deals and loyalty programs, although a few mention feeling products are overpriced.
Store Atmosphere
The store is often described as clean and welcoming, with a positive vibe that enhances the shopping experience.
Product Quality
While many customers are satisfied with the quality of products, there are complaints about faulty items and issues with returns.