Business Details
About
Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.4
1,469 reviews
5 stars
1,076
4 stars
177
3 stars
72
2 stars
35
1 star
109
What are people saying?
AI-generated from customer reviews
Food Quality
Customers generally praised the food as delicious, with specific mentions of burgers, shakes, and fries being highlights.
Service Excellence
Many reviews highlighted exceptional service, particularly from staff members like Yeffrey and Sulley, who were noted for their friendliness and attentiveness.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing to a positive dining atmosphere.
Customer Care
Several customers appreciated the staff's willingness to address issues and provide personalized service, making them feel valued.
Order Issues
Some customers reported significant delays and mix-ups with their orders, leading to frustration and dissatisfaction.
- AMAndressa Melo4 days ago5.0The food was great and warm, definitely coming back. Catarina is great and patient and really good treatment
- DSD S5 days ago2.0Me and the family got sick here Burger was undercooked and the french fries were dripping with oil I would not recommend this place
- GSGabriel Wolski Storti5 days ago1.0The worst service I’ve ever seen in my life. This is my second time coming here, and the same thing happened again: no one comes to help you, even when the place is empty. When you ask something, the staff either ignores you or takes forever to respond. They also laugh in the kitchen, which makes it seem like they’re making fun of customers. I find that extremely unprofessional, and it honestly feels like they just don’t care about their job. Terrible experience, both times I came here.
- MSMaya SewellNov 7, 20255.0My family and I have been coming to this location for over three years, and we want to thank the staff for always providing excellent service. Even when it gets busy, everyone remains friendly and accommodating, and the food is consistently hot, fresh, and delicious. We truly appreciate all that you do!
- ALAlvin LabrancheOct 21, 20255.0Marlin and Christina went above and beyond with my order. I misspoke, and without hesitation, they stepped in and made everything right. Their kindness, patience, and professionalism turned a small mistake into a reminder of what true customer care looks like. It’s rare to find people who treat you like more than just a transaction,they made me feel heard, respected, and genuinely cared for. This location is lucky to have them, and I’m lucky to have crossed paths with such amazing people !! :)