Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Customers frequently praised the burgers, describing them as delicious, juicy, and flavorful.
Service
Many reviews highlighted the friendly and helpful staff, with specific mentions of employees like Cari and Daniel providing excellent service.
Atmosphere
The restaurant's atmosphere received mixed reviews, with some customers enjoying the vibe while others found it too cold or lacking.
Order Accuracy
Several customers reported issues with incorrect or incomplete orders, leading to disappointment.
Pricing
Some customers felt the prices were high relative to the portion sizes and quality, particularly regarding shakes.
ES
Elaina Scaff
1 day ago
5.0
The food is excellent!!
I had the double all American burger with a side of fries, and it was perfect!!
SF
Sindy Fellanto
Nov 6, 2025
3.0
Food was good, but extremely greasy. Service was adequate.
TH
Thomas Helander
Nov 5, 2025
5.0
Karlin is really a truly great person and excellent worker. The food is so good. Jenny, Kammie, Danny and Justan all do a great job on the food. I'm thankful that this store is so close to my home!!
JM
Jonathan Marco
Oct 31, 2025
5.0
I had a little mistake with my order and the manager Karlin was incredibly professional and courteous. She is by far a customer service expert. Great food and great management!
JH
Jaden Haught
Oct 16, 2025
4.0
Honestly the food was top tier I really enjoyed my burger and fries. The service wasn't bad either. I was meet with kindness and workers willing to go the extra mile. I will say the atmosphere was a little weak, but I not to shabby. Definitely would go back again.