Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
It took over 45 minutes for two burgers and one French fry order. It looked like all teenagers, no adult keeping service on track. Food was mediocre. My Colorado burger was suppose to have pepperjack cheese but had American cheese instead. Fries lacked flavor.
CP
Charlie Price
Oct 9, 2025
1.0
Well, store was dirty, people in the kitchen dazed and confused, we waited almost 1hr for a burger, fries and Brussel sprouts. Fries were kinda warm, Brussel sprouts were sub-par, no straws,, we asked about our order and a very rude older lady with long hair told us if we ordered chicken it would be a while and walked away. I really liked this place, but probably won't be back. Lots of other customers were very irritated. Very sad, the people that run the store during lunch are great.
CM
Christopher Mussman
Oct 1, 2025
2.0
We enjoy consuming the food that comes out of this restaurant. That's where the enjoyment ends. As I type this I am standing in this location. When we arrived we were told it would be 15-20 min. We're sitting at 42 min currently. There's Doordash drivers coming and going without delay. We arrived and there was a couple people in front of us waiting after 20 min I asked how long and they said we were number 14 in line. This place is managed by a group of 9 year olds I think. It's a weekday during the slow time of the year. So let's recap, slow time of year, weekday, 45 min and still haven't gotten a burger. They have workers standing everywhere and every customer that comes in leaves when they're told its a 45 min wait. Haha it's crazy. If only we can figure out how to make burgers in a short period of time!?!?
TB
Tristan Barragan
Sep 20, 2025
5.0
Wait was 40 mins but they took care of the customers it’s not there fault they had so many orders, people shouldn’t be upset with them they are doing there best