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Smart Start is the #1 Ignition Interlock Device provider in McKinney with same-day installation available for your vehicle. We’re a convenient and affordable Texas IID supplier located in South East McKinney at 192 Industrial with mobile services and price matching available to give you the best value. Our reliable customer service experts and licensed technicians will make your IID device experience quick & low stress. Smart Start is ready to schedule your Ignition Interlock Device installation in McKinney. Call our South East McKinney location & talk to a Program Advisor, who will help you schedule an appointment for your IID installation, calibration or removal.
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- LWLawrence WattsDec 27, 20241.0This company is set up to take advantage of those who need it. If you're considering don't use this company !!!! I had a vehicle that had the device installed into it when it was time for me to get the device removed. I spent multiple hours on hold waiting to try to get an appointment to no avail, sent many many emails, still no help, finally took the device off myself took it to a shop turned it in, and then they are trying to charge me for the months, a couple or more plus all kinds of crazy fees for something I didn't use, and they wouldn't let me turn it back in. Therefore, it also charged me because they wouldn't accept it. I didn't use a vehicle anymore, and I had another vehicle that I had another device installed in. No worries, I could still drive, and I would still pay my monthly calibration. There were no real issues except for the large balance on the other vehicle that I didn't have anymore. Now they won't even let my current vehicle get calibrated because they want me to settle the old balance for something I really don't feel like I owe, nor can afford. At the calibration place a got someone on the phone to get the account unlocked, but that person on the phone was very rude and wanted me to pay $270 when all I can afford was to pay like $130 for my current calibration. She was very, very rude and told me I would just get in trouble with the law and she didn't care. So I just hung up and left. I'm trying to call many times to set up payment arrangements. Every time I call, I just get transferred, and then I sit on hold for another 45 minutes, and nobody answers. This is the same experience I had when I was trying to get the original device removed from the car that I don't use. How can I set up payment arrangements? How can I do anything if nobody talks to me. This company is a complete scam and really messes with those who are on probation and are required to do this. It's easy to set up, the device actually works pretty good no real issues, dealing with customer service after they've got you locked in, feels like they purposely want you to not be able to talk to them in case one little thing goes wrong and then they set you up for all kinds of money grab opportunities because they know you have to pay it in order to satisfy your legal obligations. At this point, I guess I'm just going to have to hire a lawyer, talk to my probation officer, and tell her I need to switch to a different monitoring device company. I've got all the emails I need to prove the issues I've had. I'm just a guy who made a mistake a year ago, and trying to do the right thing, but Smart Start Incorporated is really trying to screw people up by having a corporate non-contact format, that is dependent on contact in order for somebody to actually do things and pay on time. It's purposely set up for you to miss or make a mistake because I know you're dependent on them in order to not get in trouble. Every single time I try to call, I get the same result. The hold time of 45 minutes plus. You can't do anything on the app. They say you can make payment arrangements when you're on hold through the app, but you can't because they lock you out.
Frequently Asked Questions About Smart Start Ignition Interlock
What do I need to bring to my installation?
Bring a photo ID and proof of residence in the form of a document verifying your address. You may also be asked to bring any documents that pertain to your case, depending on the state in which you or your program are located. If any other documents are required, one of our friendly Program Advisors will let you know.
How do I know if Smart Start's devices are compliant with my program?
Smart Start is a NHTSA certified Ignition Interlock provider, so we’re able to meet all of the alcohol monitoring authority’s requirements to ensure that you’re compliant within your state or county.
How often does my Ignition Interlock Device need to be serviced?
You will be asked to bring your Ignition Interlock Device in for regularly scheduled services. Call our knowledgeable Customer Care Center to find out how often your IID will need to be serviced at (800) 831-3299.
What do I need for removal?
Requirements will differ by state, but generally your state authority must grant removal authorization before you can have your IID removed. You will then need to fill out the Device Removal Request form on our website and upload any official documentation that may be required to authorize the removal.
Do I need an Interlock Device on all of my vehicles?
Some states will require that you have an Ignition Interlock Device installed on all cars registered to you, but most states will just require that whichever vehicle you drive have an IID installed. Check with your state authority to see if you will need an IID installed on all of your cars.
Does the Interlock Device mess up or hurt my vehicle?
No, Smart Start's Ignition Interlock Device (IID) will not hurt your vehicle in any way. Our service technicians are the best in the business and are able to install on all vehicles, even hybrids and electric cars!
How long does it take to install an Ignition Interlock Device?
The time required for an Interlock installation will depend on your type of vehicle but we recommend blocking off at least two hours to make sure you are prepared to not miss any other appointments or work.
Where can I find an Ignition Interlock Device?
It’s easy to find the nearest Smart Start location on Google or on our online service center search tool. Go to the Locations tab on our website and enter your zip code into the search bar.
How do I use an Interlock Device?
Using a Smart Start Ignition Interlock is easy! When prompted, blow into the device for a few seconds until you hear a click that signals the test is complete.
How much does an Ignition Interlock Device cost?
Exact IID prices will vary by state, but you can find our current pricing on our Ignition Interlock Cost page on our website. Our expert Program Advisors are also available to provide you a custom quote and schedule your installation today!
How does an Interlock Device work?
When you blow into your Ignition Interlock Device, you're providing a breath test sample in order to start the vehicle. The device then measures your Breath Alcohol Concentration (BrAC), and will either say that you passed, need to retest, or failed. You will be asked to take rolling retests throughout your drive.
What can breathalyzers detect?
Breathalyzers only measure your Breath Alcohol Concentration (BrAC).
Is an Ignition Interlock the same as a breathalyzer?
Ignition Interlock and handheld breathalyzers both test your Breath Alcohol Concentration (BrAC), but an Ignition Interlock Device is only installed in vehicles and prevents the car from starting if there is alcohol detected. A handheld breathalyzer only detects alcohol and may tell you the concentration.
Can I unplug my Ignition Interlock?
Check with your state authority to see if you are allowed to unplug your Ignition Interlock before doing so.
Can someone else drive my car?
Yes, but whoever is driving the vehicle MUST take a breath test and pass before driving. Any failed test will still be your responsibility.
How do I schedule an appointment at a service center?
Although Smart Start strives to accommodate each customer’s schedule as best we can, you must schedule an appointment to install an Ignition Interlock Device. An appointment ensures that Smart Start has all the relevant information for you and can provide exactly what you need to fulfill your restricted driving requirements.You can fill out our online form to schedule an appointment, or call (800) 831-3299 to speak with a trusted Smart Start Program Advisor today. In some cases, same-day installation appointments may even be available.
Are there additional fees applied to do a same-day installation for my IID?
There are no fees to accomodate same-day Ignition Interlock installations. To find out the exact Ignition Interlock price in your state, call (800) 831-3299. A Smart Start Program Advisor will help you determine the exact amount for your area of residence, but know that we always strive to give you the best value and the lowest cost in your total Ignition Interlock package.
What kind of vehicle can an Ignition Interlock Device be installed on?
Smart Start’s Ignition Interlock Devices can be installed on most vehicles, including many electric and hybrid vehicles. Smart Start's Interlock Devices are also compatible with some motorcycles. If you have questions about installation, reach out to our Program Advisors at (800) 831-3299!