Smart Start Ignition Interlock

3.9
11 reviews
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Business Details

5104 S Pennsylvania Ave, Lansing, MI
48911, United States
(517) 318-0389
https://www.smartstartinc.com/locations/ignition-interlock-michigan-lansing-5104-s-pennsylvania-ave-48911/?utm_source=locations-organic&utm_campaign=4206&utm_medium=dynamic
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About

Safety Equipment SupplierAuto Accessories Store
Smart Start is the #1 Ignition Interlock Device provider in Lansing with same-day installation available for your vehicle. We’re a convenient and affordable Michigan IID supplier located in Old Everett Neighborhood at 5104 S Pennsylvania Ave with mobile services and price matching available to give you the best value. Our reliable customer service experts and licensed technicians will make your IID device experience quick & low stress. Smart Start is ready to schedule your Ignition Interlock Device installation in Lansing. Call our Old Everett Neighborhood location & talk to a Program Advisor, who will help you schedule an appointment for your IID installation, calibration or removal.

Details

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Location

Smart Start Ignition Interlock
5104 S Pennsylvania Ave, Lansing, MI
48911, United States

Hours

Reviews

3.9
11 reviews
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  • JB
    Joseph Bermea
    Oct 9, 2025
    1.0
    My experience with Smart Start has been extremely frustrating. I’ve had multiple “tampering” violations even though I’ve stayed completely sober and compliant. A licensed mechanic confirmed that the Smart Start device is draining my car battery, which causes false tampering alerts. Each of these incidents has cost me reset fees, lawyer fees, secretary of state fees, court time, and temporary license suspensions — all because of a malfunctioning device. I recently called the Smart Start number provided after posting my review and spoke with a representative named Laura, but the call was disconnected and I didn’t receive a follow-up. This has been stressful, expensive, and unfair for someone who is doing everything right. I’ve filed a formal complaint with the Michigan Attorney General and hope this issue gets serious attention.
  • KC
    Kai Christiansen
    May 21, 2025
    5.0
    After recently having my Smart Start Ignition Interlock removed following three years of use, I want to share what a great experience I had, not only with the device itself (which functioned nearly flawlessly), but especially with the team at Electronics Outlet in Lansing. John Pavlik and his staff consistently provided fast, courteous, and professional service every time I brought my vehicle in for calibration or support. The Smart Start system was reliable and easy to manage. What truly made the difference, though, was the respectful and efficient way the Electronics Outlet team handled everything. To anyone going through this process: remember, these folks didn’t do whatever you did to end up needing an interlock device. They’re just here to make sure it works properly and safely. If you show up with a respectful, professional attitude, they’ll meet you with the same. Take some personal accountability, and you’ll find that working with this team can actually be a smooth and even positive experience. If you’re in the Lansing area and need an ignition interlock system, I highly recommend Smart Start and the outstanding crew at Electronics Outlet.
  • HG
    Hector Gatica
    Feb 11, 2025
    4.0
    I had a Smart Start device in my vehicle for almost 9 years, the only good thing of the experience was the customer service support. They were always helpful and polite through the years!
  • SB
    Scott Barrett
    Jan 30, 2024
    5.0
    Very good and thorough experience. Thanks
  • JV
    Josh VanNoord
    May 12, 2021
    5.0
    These guys were great with the install. Thanks
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