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Smart Start is the #1 Ignition Interlock Device provider in Colorado Springs with same-day installation available for your vehicle. We’re a convenient and affordable Colorado IID supplier located in Northeast Colorado Springs at 3825 N Academy Blvd with mobile services and price matching available to give you the best value. Our reliable customer service experts and licensed technicians will make your IID device experience quick & low stress. Smart Start is ready to schedule your Ignition Interlock Device installation in Colorado Springs. Call our Northeast Colorado Springs location & talk to a Program Advisor, who will help you schedule an appointment for your IID installation, calibration or removal.
Details
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Location
Smart Start Ignition Interlock
3825 N Academy Blvd, Colorado Springs, CO
80917, United States
Hours
Reviews
4.3
35 reviews
5 stars
27
4 stars
1
3 stars
2
2 stars0
1 star
5
- PRPaige ragainsAug 16, 20255.0So so helpful during the entire process since I was getting installed out of state!!! Very grateful for the team being so communicative and understanding.
- BHBen HutchinsonMay 20, 20255.0Fast and courteous service
- DQDonna QuintanaJan 11, 20255.0You guys ROCK!!! The guys were very friendly. We were in and out in 45mi.I had a lot of questions and never felt like it was to much. THANKS AGAIN GUYS!!!!! 😀
- CPChristine PetersonJul 11, 20241.0This place is absolutely horrible. I went in after work today at 5:50pm and the manager turned me away and said they are not doing service now b/c he has to do his books and they stop everyday at 5:40pm even though they close at 6pm. He said they always stop working at 5:40pm everyday. I told him that’s not true b/c I have been here at this same time and they have done the service appt. He said it couldn’t have been here. I tried to go to the store on powers but powers road had an accident and you couldn’t get there. So I ended up at this store. I had to leave work early as my business that I own closes at 6pm. At least when my business says we close at 6pm we stay true to our word and close at that time not 20min before. The manager and the staff next to him couldn’t do the service appt out of pure laziness and not “wanting” to instead of they “couldn’t”. I told him he needs to post a policy that they stop service at 5:40pm. The manager says no he doesn’t need to do that and never needed to. (Again a lazy excuse) I told him I will have to leave my truck and will now need a ride to get to my work in the morning b/c my truck will be locked out. He did not care. I own 3 businesses and my time is very valuable. I now have to spend extra time to get a ride b/c I have to work and then back to smart start and this manager did not care whatsoever about a hard working individual that needs to get to their job. I was able to get a 4 day extension for the lockout after I told customer service what happened. They said they will be reaching out to this store. I also want to mention an incident a few months back where they left my interlock device with wires hanging out until my new truck completely stopped dead in the middle of the road on a busy road on woodmen. They left me in a very unsafe situation and could have caused an accident. I told them about the wires hanging out and they said it was fine. I had to pay for my truck to get towed that night after work and they also did not care even though the whole situation was their fault. They realized they now had to replace the entire cord which they had neglected to do at the service check in appt 2 weeks prior. These people are very lazy! Do not go to this location. They don’t care that you are a hard working individual, treat you like a criminal, and are very disrespectful. Luckily this is my last check in before this dreaded interlock is out of my car. I will not forget the people that made everything harder during this already painstaking and terrible process. These people should not work in this type of business and work somewhere that doesn’t involve people as they have zero customer service skills and lack training. The owner of this location needs to re-train all of the staff on customer service and how to work with the devices and not sending people out with exposed wires. This owner is about one step away from a lawsuit.
Frequently Asked Questions About Smart Start Ignition Interlock
How long does the Ignition Interlock installation take?
Ignition Interlock installation will usually only take a couple of hours. Smart Start recommends blocking off at least two hours for your appointment. At some locations, you may be able to drop your vehicle off and pick it back up once installation is complete.Please note that installation time can vary depending on the make and model of your vehicle, and may take longer for electric and hybrid vehicles. If you have any questions about your appointment or installation, contact a Program Advisor at (800) 831-3299!
What is an Ignition Interlock Device (IID)?
An Ignition Interlock Device is a piece of equipment that tests your alcohol level and prevents you from driving your vehicle if that alcohol level exceeds a set point.
Do I have to make an appointment for an installation?
You must schedule an appointment to install an Ignition Interlock Device. An appointment ensures that we have all the information needed to provide exactly what you need to fulfill your restricted driving requirements. If you are looking for an appointment today, call us! Same-day installation or service appointments may be available in some cases.
Are there any fees?
The overall cost of an Ignition Interlock Device varies depending on location, provider, requirements, and the duration of the restricted driving program. We’ll always be upfront about the costs, with no hidden charges or fees.
Do you have any programs with financial assistance based on need?
There are programs that provide financial assistance for an Ignition Interlock depending on location and circumstances. If you are wondering if you qualify, feel free to call us. If we cannot answer your specific question, the authority requiring the Ignition Interlock will know how to help.
Can I make a payment in cash?
Our locations do not accept cash payments but the Smart Start Client Portal app makes it easier than ever for customers to review and make payments right from their computer, tablet or smartphone! With the Client Portal, you can manage various options like enabling autopay, reviewing past charges and deciding how often you pay, all in one place.
What if I need to have my vehicle repaired?
Each state has specific requirements and procedures for the mechanic to follow on cars that need to be serviced. Please contact us for further instructions.
Can I go to any Smart Start location for service?
We have thousands of service centers in the U.S. and internationally. Our website provides you information about each of these locations and which one is available to meet your needs.
Who should I contact if I am dissatisfied?
You can file an incident report online on our website or call us and let us know how we can do better. Our customers are valued and appreciated, and feedback helps us improve.
What do I need to bring to my installation?
Bring a photo ID and proof of residence in the form of a document verifying your address. You may also be asked to bring any documents that pertain to your case, depending on the state in which you or your program are located. If any other documents are required, one of our friendly Program Advisors will let you know.
How do I know if Smart Start's devices are compliant with my program?
Smart Start is a NHTSA certified Ignition Interlock provider, so we’re able to meet all of the alcohol monitoring authority’s requirements to ensure that you’re compliant within your state or county.
How often does my Ignition Interlock Device need to be serviced?
You will be asked to bring your Ignition Interlock Device in for regularly scheduled services. Call our knowledgeable Customer Care Center to find out how often your IID will need to be serviced at (800) 831-3299.
What do I need for removal?
Requirements will differ by state, but generally your state authority must grant removal authorization before you can have your IID removed. You will then need to fill out the Device Removal Request form on our website and upload any official documentation that may be required to authorize the removal.
Do I need an Interlock Device on all of my vehicles?
Some states will require that you have an Ignition Interlock Device installed on all cars registered to you, but most states will just require that whichever vehicle you drive have an IID installed. Check with your state authority to see if you will need an IID installed on all of your cars.
Does the Interlock Device mess up or hurt my vehicle?
No, Smart Start's Ignition Interlock Device (IID) will not hurt your vehicle in any way. Our service technicians are the best in the business and are able to install on all vehicles, even hybrids and electric cars!
Where can I find an Ignition Interlock Device?
It’s easy to find the nearest Smart Start location on Google or on our online service center search tool. Go to the Locations tab on our website and enter your zip code into the search bar.
How do I use an Interlock Device?
Using a Smart Start Ignition Interlock is easy! When prompted, blow into the device for a few seconds until you hear a click that signals the test is complete.
How does an Interlock Device work?
When you blow into your Ignition Interlock Device, you're providing a breath test sample in order to start the vehicle. The device then measures your Breath Alcohol Concentration (BrAC), and will either say that you passed, need to retest, or failed. You will be asked to take rolling retests throughout your drive.
What can breathalyzers detect?
Breathalyzers only measure your Breath Alcohol Concentration (BrAC).
Is an Ignition Interlock the same as a breathalyzer?
Ignition Interlock and handheld breathalyzers both test your Breath Alcohol Concentration (BrAC), but an Ignition Interlock Device is only installed in vehicles and prevents the car from starting if there is alcohol detected. A handheld breathalyzer only detects alcohol and may tell you the concentration.
Can I unplug my Ignition Interlock?
Check with your state authority to see if you are allowed to unplug your Ignition Interlock before doing so.
Can someone else drive my car?
Yes, but whoever is driving the vehicle MUST take a breath test and pass before driving. Any failed test will still be your responsibility.
How do I schedule an appointment at a service center?
Although Smart Start strives to accommodate each customer’s schedule as best we can, you must schedule an appointment to install an Ignition Interlock Device. An appointment ensures that Smart Start has all the relevant information for you and can provide exactly what you need to fulfill your restricted driving requirements.You can fill out our online form to schedule an appointment, or call (800) 831-3299 to speak with a trusted Smart Start Program Advisor today. In some cases, same-day installation appointments may even be available.
How much does an Ignition Interlock Device cost?
The overall cost of an Ignition Interlock Device is a combination of installation fees, monthly service fees, and removal fees. Exact pricing is state-specific. To find out the exact Ignition Interlock price in your state, call (800) 831-3299. A Smart Start Program Advisor will help you determine the exact amount for your area of residence, but know that we always strive to give you the best value and the lowest cost in your total Ignition Interlock package.
Are there additional fees applied to do a same-day installation for my IID?
There are no fees to accomodate same-day Ignition Interlock installations. To find out the exact Ignition Interlock price in your state, call (800) 831-3299. A Smart Start Program Advisor will help you determine the exact amount for your area of residence, but know that we always strive to give you the best value and the lowest cost in your total Ignition Interlock package.
What kind of vehicle can an Ignition Interlock Device be installed on?
Smart Start’s Ignition Interlock Devices can be installed on most vehicles, including many electric and hybrid vehicles. Smart Start's Interlock Devices are also compatible with some motorcycles. If you have questions about installation, reach out to our Program Advisors at (800) 831-3299!
In Colorado, what is a DWAI?
Colorado drivers with a BAC test result between .05% to .079% can receive a DWAI, according to No DUI Colorado. Still, remember that there’s no minimum BAC threshold for a DWAI. Any time you drive a vehicle with the slightest degree of impairment, you can be charged with DWAI, which can often lead to a license suspension. Learn more about the process for getting your license back in Colorado after a DWAI on the Smart Start website.
Where can I find information about what happens when you get charged with a DWAI in Colorado?
DWAI charges are one component of Colorado’s tough approach to drinking and driving. If you’ve received a DUI or DWAI in Colorado, an Ignition Interlock Device from Smart Start might be the next step that’s required to get your license back. Check out our guide to IIDs in Colorado for all the key information that will help you navigate the IID process.