Business Details
About
Safety Equipment SupplierAuto Accessories Store
Smart Start is the #1 Ignition Interlock Device provider in Silverthorne with same-day installation available for your vehicle. We’re a convenient and affordable Colorado IID supplier located in Wildernest at 100 Fawn Ct with mobile services and price matching available to give you the best value. Our reliable customer service experts and licensed technicians will make your IID device experience quick & low stress. Smart Start is ready to schedule your Ignition Interlock Device installation in Silverthorne. Call our Wildernest location & talk to a Program Advisor, who will help you schedule an appointment for your IID installation, calibration or removal.
Details
- Credit cardAvailable
- DebitAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
2.6
10 reviews
5 stars
1
4 stars
2
3 stars
2
2 stars
2
1 star
3
- APAriel ProsserJul 2, 20253.0I am writing this as a warning to others, do not pay through the app. Unfortunately in summit we have no choice in interlock, and really if youre reading this its likely you have to get it. Here's my story. And this is week 1... I got my interlock on 6/26/25 the technician was fine but overwhelmed and understaffed. It took an entire day for the interlock to be installed, be prepared to walk 25 min to a bus stop or have another ride. Now the real bad. Smart start app will over charge you by at least 30-40 dollars a month. The customer service will bounce you back and forth to an automated system if you want to ask about it. In the end, I had to talk to collections which after being transferred 5 times, told 7 different costs. None matching what was on my lease agreement. Then when i enrolled in auto pay my app showed an increased charge of 40$ on top of the agreed lease. Removing auto pay the increased charge dropped to 30 over agreed lease After talking to collections i was informed i have a credit 199. This is not reflected on my app at all and not sure where it came from, but after all this ill take it. Thats why the 3 stars; the last woman I talked to in collections was kind and actually helpful, and the technician just needs help. But again, do not trust the app, expect to be transferred multiple times and wait for the install. Attached proof of charges on my app.
- ECevangelia chavezFeb 1, 20252.0Don't get an appointment after 1:30,, the installation takes 3+ hrs.,,, if there's a problem,, in my case... They couldn't get ahold of smart start... I decided to wait in the lobby,, which is more like an ice box.. the room was so cold 🥶🤬🤬🤬🤬👎
- RORick OrendayNov 12, 20245.0Great service, great people to work with.
- NSNoah SmithSep 20, 20232.0So the reason for 2 stars is because I have about 6 more months to go with this smart start device in my car. I had a situation with another company before this, not mentioning any names but Intoxilock is by far the most terrible to deal with. They consistently try to rip everyone off multiple times a month and blame their garbage equipment issues on the consumer like they are at fault. So aside from that horrific experience and the multiple times of being stranded in the middle of no where in the middle of winter with little kids freezing with no help from them, I'm a little hesitant to rate smart start higher than 2 stars. So far I've only had one issue with the hand held part of the device failing which doesn't even upset me a whole lot because that's the only problem I've had and I'm hoping it stays that way. People might say that smart start has upset them because of whatever reason but I can tell anyone that has smart starts device has been by far the most reliable and easy to deal with. Trust me, Intoxilock has to be by far the worst most horrific company that does nothing to solve any issues that you have and will have unless they get the money that they like to scam everyone out of right at the exact moment they want it. I've referred a fair amount of people to smart start because my experiences have been pretty consistently good. If you think smart start is horrible, you have no idea how bad some of these other companies can be. At this point I'm staying at 2 stars but will redo this review if all continues to go well until they remove it from my car. I just won't jump the gun and that's not smart starts fault, it's all because of the loosing jobs, being stranded and the agony of never knowing if your car will start or if you'll be stranded with your little ones on the side of the road somewhere freezing. So far, I'm way more than happy that I chose to go with smart start because I have not had to worry about if my car would start or strand me somewhere. I'm actually having another one installed in a company vehicle because I have full confidence that I can rely on smart starts equipment to not leave me stranded at a client's house in their driveway looking like an idiot. Smart starts been great to this point and I wouldn't recommend that anyone take the chance of going through anyone else, especially the Intoxilock company. Hope I can give 5 stars in about six month to smart start but I'm not gonna lie, my experience before them makes me very nervous and I still have my doubts 😅.
Frequently Asked Questions About Smart Start Ignition Interlock
How long does the Ignition Interlock installation take?
Ignition Interlock installation will usually only take a couple of hours. Smart Start recommends blocking off at least two hours for your appointment. At some locations, you may be able to drop your vehicle off and pick it back up once installation is complete.Please note that installation time can vary depending on the make and model of your vehicle, and may take longer for electric and hybrid vehicles. If you have any questions about your appointment or installation, contact a Program Advisor at (800) 831-3299!
What is an Ignition Interlock Device (IID)?
An Ignition Interlock Device is a piece of equipment that tests your alcohol level and prevents you from driving your vehicle if that alcohol level exceeds a set point.
Do I have to make an appointment for an installation?
You must schedule an appointment to install an Ignition Interlock Device. An appointment ensures that we have all the information needed to provide exactly what you need to fulfill your restricted driving requirements. If you are looking for an appointment today, call us! Same-day installation or service appointments may be available in some cases.
Are there any fees?
The overall cost of an Ignition Interlock Device varies depending on location, provider, requirements, and the duration of the restricted driving program. We’ll always be upfront about the costs, with no hidden charges or fees.
Do you have any programs with financial assistance based on need?
There are programs that provide financial assistance for an Ignition Interlock depending on location and circumstances. If you are wondering if you qualify, feel free to call us. If we cannot answer your specific question, the authority requiring the Ignition Interlock will know how to help.
Can I make a payment in cash?
Our locations do not accept cash payments but the Smart Start Client Portal app makes it easier than ever for customers to review and make payments right from their computer, tablet or smartphone! With the Client Portal, you can manage various options like enabling autopay, reviewing past charges and deciding how often you pay, all in one place.
What if I need to have my vehicle repaired?
Each state has specific requirements and procedures for the mechanic to follow on cars that need to be serviced. Please contact us for further instructions.
Can I go to any Smart Start location for service?
We have thousands of service centers in the U.S. and internationally. Our website provides you information about each of these locations and which one is available to meet your needs.
Who should I contact if I am dissatisfied?
You can file an incident report online on our website or call us and let us know how we can do better. Our customers are valued and appreciated, and feedback helps us improve.
What do I need to bring to my installation?
Bring a photo ID and proof of residence in the form of a document verifying your address. You may also be asked to bring any documents that pertain to your case, depending on the state in which you or your program are located. If any other documents are required, one of our friendly Program Advisors will let you know.
How do I know if Smart Start's devices are compliant with my program?
Smart Start is a NHTSA certified Ignition Interlock provider, so we’re able to meet all of the alcohol monitoring authority’s requirements to ensure that you’re compliant within your state or county.
How often does my Ignition Interlock Device need to be serviced?
You will be asked to bring your Ignition Interlock Device in for regularly scheduled services. Call our knowledgeable Customer Care Center to find out how often your IID will need to be serviced at (800) 831-3299.
What do I need for removal?
Requirements will differ by state, but generally your state authority must grant removal authorization before you can have your IID removed. You will then need to fill out the Device Removal Request form on our website and upload any official documentation that may be required to authorize the removal.
Do I need an Interlock Device on all of my vehicles?
Some states will require that you have an Ignition Interlock Device installed on all cars registered to you, but most states will just require that whichever vehicle you drive have an IID installed. Check with your state authority to see if you will need an IID installed on all of your cars.
Does the Interlock Device mess up or hurt my vehicle?
No, Smart Start's Ignition Interlock Device (IID) will not hurt your vehicle in any way. Our service technicians are the best in the business and are able to install on all vehicles, even hybrids and electric cars!
Where can I find an Ignition Interlock Device?
It’s easy to find the nearest Smart Start location on Google or on our online service center search tool. Go to the Locations tab on our website and enter your zip code into the search bar.
How do I use an Interlock Device?
Using a Smart Start Ignition Interlock is easy! When prompted, blow into the device for a few seconds until you hear a click that signals the test is complete.
How does an Interlock Device work?
When you blow into your Ignition Interlock Device, you're providing a breath test sample in order to start the vehicle. The device then measures your Breath Alcohol Concentration (BrAC), and will either say that you passed, need to retest, or failed. You will be asked to take rolling retests throughout your drive.
What can breathalyzers detect?
Breathalyzers only measure your Breath Alcohol Concentration (BrAC).
Is an Ignition Interlock the same as a breathalyzer?
Ignition Interlock and handheld breathalyzers both test your Breath Alcohol Concentration (BrAC), but an Ignition Interlock Device is only installed in vehicles and prevents the car from starting if there is alcohol detected. A handheld breathalyzer only detects alcohol and may tell you the concentration.
Can I unplug my Ignition Interlock?
Check with your state authority to see if you are allowed to unplug your Ignition Interlock before doing so.
Can someone else drive my car?
Yes, but whoever is driving the vehicle MUST take a breath test and pass before driving. Any failed test will still be your responsibility.
How do I schedule an appointment at a service center?
Although Smart Start strives to accommodate each customer’s schedule as best we can, you must schedule an appointment to install an Ignition Interlock Device. An appointment ensures that Smart Start has all the relevant information for you and can provide exactly what you need to fulfill your restricted driving requirements.You can fill out our online form to schedule an appointment, or call (800) 831-3299 to speak with a trusted Smart Start Program Advisor today. In some cases, same-day installation appointments may even be available.
How much does an Ignition Interlock Device cost?
The overall cost of an Ignition Interlock Device is a combination of installation fees, monthly service fees, and removal fees. Exact pricing is state-specific. To find out the exact Ignition Interlock price in your state, call (800) 831-3299. A Smart Start Program Advisor will help you determine the exact amount for your area of residence, but know that we always strive to give you the best value and the lowest cost in your total Ignition Interlock package.
Are there additional fees applied to do a same-day installation for my IID?
There are no fees to accomodate same-day Ignition Interlock installations. To find out the exact Ignition Interlock price in your state, call (800) 831-3299. A Smart Start Program Advisor will help you determine the exact amount for your area of residence, but know that we always strive to give you the best value and the lowest cost in your total Ignition Interlock package.
What kind of vehicle can an Ignition Interlock Device be installed on?
Smart Start’s Ignition Interlock Devices can be installed on most vehicles, including many electric and hybrid vehicles. Smart Start's Interlock Devices are also compatible with some motorcycles. If you have questions about installation, reach out to our Program Advisors at (800) 831-3299!
In Colorado, what is a DWAI?
Colorado drivers with a BAC test result between .05% to .079% can receive a DWAI, according to No DUI Colorado. Still, remember that there’s no minimum BAC threshold for a DWAI. Any time you drive a vehicle with the slightest degree of impairment, you can be charged with DWAI, which can often lead to a license suspension. Learn more about the process for getting your license back in Colorado after a DWAI on the Smart Start website.
Where can I find information about what happens when you get charged with a DWAI in Colorado?
DWAI charges are one component of Colorado’s tough approach to drinking and driving. If you’ve received a DUI or DWAI in Colorado, an Ignition Interlock Device from Smart Start might be the next step that’s required to get your license back. Check out our guide to IIDs in Colorado for all the key information that will help you navigate the IID process.