AMAZING food, great atmosphere, speedy service, and reasonable prices. We got the vegan pho & bibimbap made vegan (with tofu) and they were amazing. Will be back!
TT
Tinashe
Oct 12, 2025
1.0
I had a great time here the first time, but unfortunately, my experience yesterday was quite different. My food was decent, but my companion, who is sensitive to fish, didn’t like hers. She only took one bite and didn’t realize it contained fish because the labeling was unclear. I asked to substitute her dish, but the staff refused and became a bit rude and unprofessional.
As someone who works in the restaurant industry, I strongly advise treating customers with the utmost respect and finding better solutions when faced with such situations. It’s important to remember that a dissatisfied customer is a lost customer.
In this case, it might be costly to remove the dish from the bill, but at least offer a compromise to ensure a positive experience. You could offer her another meal at a discounted rate or even provide a complimentary secondary option. These gestures would go a long way in making her feel valued and appreciated.
This restaurant has the potential to thrive if its employees were more understanding and professional in handling such situations.
MV
Mark Ventresco
Oct 10, 2025
5.0
💣 wonton soup
MS
Melissa Spencer
Sep 26, 2025
5.0
The Short Rib Pho is delicious! The meat and broth are soooo good individually that when you put them together with the other ingredients.... (I got it delivered.) it becomes something phenomenal.