SiteOne Landscape Supply is the largest and only national wholesale distributor of landscape supplies in the United States. Our customers are primarily residential and commercial landscape professionals who specialize in the design, installation and maintenance of lawns, gardens, golf courses and other outdoor spaces. Through our network of over 650 branches across 48 states, we offer a comprehensive selection of over 90,000 products. Product categories include Landscape Supply, Hardscapes, Natural Stone, Flagstone, Stone Veneers, Decorative Rock, Boulders, Belgard & Techo-Bloc Pavers and Retaining Walls, Synthetic Turf, Topsoils, Mulches, Outdoor Grills and Outdoor Lighting. Find that and more at your Charlotte, NC SiteOne location.
Site One in Charlotte was very helpful and quick to get me loaded out, Hickory store unknowledgeable and and didn't want to be bothered
LH
Lake Norman Hardscapes
Jul 10, 2025
5.0
We’ve worked with SiteOne for years and are truly grateful for the company and the many individuals who consistently go above and beyond to support our business. Recently, I found myself in a bind, and Victoria stepped up in a big way—she listened, understood the situation, and bent over backwards to help me through it. I’m incredibly thankful for her extra effort and support. I wish Google would let me leave ten reviews, because every single one would be five stars!
MP
mike przybysz
Jul 7, 2025
1.0
Called to order stone but they were very rude and refused to answer my questions over the phone.
OL
Oakhurst Landscape
Jun 30, 2025
4.0
No one will answer phone
LA
Laura Armstrong
Jul 16, 2019
5.0
We met with Jennifer who was very knowledgeable and friendly.
Frequently Asked Questions About SiteOne Stone Center
How do I create an online account?
To create an online account, complete the Request an Account form in the top right corner of the screen. You'll need your SiteOne customer number. If you are not currently a SiteOne customer and would like to become one, please contact us by calling 1-800-SITEONE (1-800-748-3663).
Are all of your products available online?
Yes, the majority of our products are online. If you are looking for an item and cannot find it, you can add a note on your order when you check out or contact us.
What do I do if I cannot find what I'm looking for?
Please contact your local branch. If you are placing an order with other items, you can include a message to the branch with your order.
How do I place an order?
To place an order online, log-in, confirm your selected branch, and then add products to your cart. Once you have added items to your cart, then move to checkout. You may place an order for pickup or delivery.
I placed an order and would like to know the status.
You can see order status on the Open Orders and the Order History pages in the Account Dashboard. This will include all orders, not just those placed online. For more details on a pending order, please contact your selected branch.
How does the Buy Online, Pick Up in Branch process work?
When ordering online, select a SiteOne branch location for Pick Up. You’ll get an Order Confirmation email acknowledging receipt of your order, and an Order Ready notification when your order is ready to be picked up.
Is local delivery available when I buy online?
SiteOne offers local delivery on most orders within 60 miles of the branch. A delivery charge may apply
What if I need to return an item that I ordered?
To return any items, bring your order receipt with you to the SiteOne branch location where you picked up your order. Please refer to SiteOne’s current https://www.siteone.com/returns for details.
What do I need to bring with me to pick up my order?
For pick up, please bring a government-issued photo ID and your order number or the Order Ready notification email.
Once my order is ready, how long will it be available for pick up?
Your order will remain available for a maximum of seven days from the first time you receive an Order Ready notification email. Orders not claimed after seven days may be subject to cancellation.
How will I know my order is ready for pick up?
When your order is ready for pick up, you will receive an Order Ready notification email, which will include instructions for picking up your order.