Business Details
About
Lawn Equipment StoreIrrigation Equipment Supplier
SiteOne Landscape Supply is the largest and only national wholesale distributor of landscape supplies in the United States and has a growing presence in Canada. Our customers are primarily residential and commercial landscape professionals who specialize in the design, installation and maintenance of lawns, gardens, golf courses and other outdoor spaces. Through our network of over 650 branches across 48 states and five provinces, we offer a comprehensive selection of over 90,000 products.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
- Cash onlyNot available
Location
Hours
Reviews
4.6
62 reviews
5 stars
47
4 stars
10
3 stars
3
2 stars0
1 star
2
- MGMichael GilbertAug 19, 20255.0Karen and Jaime are extremely knowledgeable, friendly and have helped me out in a pinch more times than I can remember. By far the best Site One staff in Charleston
- THTracy HAug 14, 20255.0I had been struggling with finding the best way to tackle a problem area in my backyard. I really appreciate how Karen took the time to listen to what I’ve tried before and to come up with a couple of options. I appreciate her thoroughness and knowledge! Would definitely recommend
- PSPatricia SwedrockAug 14, 20255.0Karen was exceptional in her knowledge
- JDJohn DiLauraAug 9, 20255.0I love coming to the Maybank SiteOne cuz Karen up front always has the best tips for how to supply my jobs and there is free coffee, so when I have to wait its never a problem!
- THTim HanzlikAug 7, 20255.0I have worked with Site One on several projects now as a project manager for a local builder. The staff has always been helpful and informative. The wide variety of product they stock and are able to source always looks amazing. Karen was especially helpful during our last project when we were picking out samples for hardscape surrounding our pool.
Frequently Asked Questions About SiteOne Stone Center
How do I create an online account?
To create an online account, complete the Request an Account form in the top right corner of the screen. You'll need your SiteOne customer number. If you are not currently a SiteOne customer and would like to become one, please contact us by calling 1-800-SITEONE (1-800-748-3663).
Are all of your products available online?
Yes, the majority of our products are online. If you are looking for an item and cannot find it, you can add a note on your order when you check out or contact us.
What do I do if I cannot find what I'm looking for?
Please contact your local branch. If you are placing an order with other items, you can include a message to the branch with your order.
How do I place an order?
To place an order online, log-in, confirm your selected branch, and then add products to your cart. Once you have added items to your cart, then move to checkout. You may place an order for pickup or delivery.
I placed an order and would like to know the status.
You can see order status on the Open Orders and the Order History pages in the Account Dashboard. This will include all orders, not just those placed online. For more details on a pending order, please contact your selected branch.
How does the Buy Online, Pick Up in Branch process work?
When ordering online, select a SiteOne branch location for Pick Up. You’ll get an Order Confirmation email acknowledging receipt of your order, and an Order Ready notification when your order is ready to be picked up.
Is local delivery available when I buy online?
SiteOne offers local delivery on most orders within 60 miles of the branch. A delivery charge may apply
What if I need to return an item that I ordered?
To return any items, bring your order receipt with you to the SiteOne branch location where you picked up your order. Please refer to SiteOne’s current https://www.siteone.com/returns for details.
What do I need to bring with me to pick up my order?
For pick up, please bring a government-issued photo ID and your order number or the Order Ready notification email.
Once my order is ready, how long will it be available for pick up?
Your order will remain available for a maximum of seven days from the first time you receive an Order Ready notification email. Orders not claimed after seven days may be subject to cancellation.
How will I know my order is ready for pick up?
When your order is ready for pick up, you will receive an Order Ready notification email, which will include instructions for picking up your order.