Business Details
About
Lawn Equipment StoreIrrigation Equipment Supplier
Location
SiteOne Stone Center
4801 E Interstate 20 Service Rd N, Willow Park, TX
76087-3223, United States
Hours
Reviews
3.5
6 reviews
5 stars
3
4 stars
1
3 stars0
2 stars0
1 star
2
- RDR DAug 9, 20255.0Service is friendly and quick. I've had texarkana gravel delivered to my house, and picked up some in my truck. It's a beautiful product at a great price.
- PHPatrice HensonAug 1, 20255.0I have not been able to use the business as I do not live close but, I had a flat tire on I20 and took the first exit and turned into the first business I found. This one!! Jesus came out and helped me put on my spare and told me where to go to get it fixed. If I mo e this way I will be using them. That’s customer service without being a customer!!!
- RHRandy Martin HurtadoSep 26, 20241.0Complete waste of time. My builder sent me to this yard to look at Travertino pavers. I called ahead and they told me they not only had it but they had several different colors to look at. We drove 45 minutes here only to find out their staff is lazy and sent us on a wild goose chase only to tell us they only have a single color to look at. Take your money elsewhere
- JTJames TurnerApr 11, 20245.0Place was great, Alexa was willing and able to answer all my questions and maintained professionalism while juggling different customers and calls.
Frequently Asked Questions About SiteOne Stone Center
How do I create an online account?
To create an online account, complete the Request an Account form in the top right corner of the screen. You'll need your SiteOne customer number. If you are not currently a SiteOne customer and would like to become one, please contact us by calling 1-800-SITEONE (1-800-748-3663).
Are all of your products available online?
Yes, the majority of our products are online. If you are looking for an item and cannot find it, you can add a note on your order when you check out or contact us.
What do I do if I cannot find what I'm looking for?
Please contact your local branch. If you are placing an order with other items, you can include a message to the branch with your order.
How do I place an order?
To place an order online, log-in, confirm your selected branch, and then add products to your cart. Once you have added items to your cart, then move to checkout. You may place an order for pickup or delivery.
I placed an order and would like to know the status.
You can see order status on the Open Orders and the Order History pages in the Account Dashboard. This will include all orders, not just those placed online. For more details on a pending order, please contact your selected branch.
How does the Buy Online, Pick Up in Branch process work?
When ordering online, select a SiteOne branch location for Pick Up. You’ll get an Order Confirmation email acknowledging receipt of your order, and an Order Ready notification when your order is ready to be picked up.
Is local delivery available when I buy online?
SiteOne offers local delivery on most orders within 60 miles of the branch. A delivery charge may apply
What if I need to return an item that I ordered?
To return any items, bring your order receipt with you to the SiteOne branch location where you picked up your order. Please refer to SiteOne’s current https://www.siteone.com/returns for details.
What do I need to bring with me to pick up my order?
For pick up, please bring a government-issued photo ID and your order number or the Order Ready notification email.
Once my order is ready, how long will it be available for pick up?
Your order will remain available for a maximum of seven days from the first time you receive an Order Ready notification email. Orders not claimed after seven days may be subject to cancellation.
How will I know my order is ready for pick up?
When your order is ready for pick up, you will receive an Order Ready notification email, which will include instructions for picking up your order.