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Lawn Equipment StoreIrrigation Equipment Supplier
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Reviews
4.1
49 reviews
5 stars
34
4 stars
5
3 stars
1
2 stars
1
1 star
8
- CPconner pettit-robertsAug 21, 20211.0They locked us inside their yard, no one came and said anything to us, no warning, they just locked us in they're yard while we were visible from the road dumping soil
- BPBrad PowellAug 19, 20215.0Very helpfull
- KMKeith MacDonaldApr 21, 20191.0I too met the sleepy girl at the front desk who just kind of stared at me when I walked in the door and awkwardly fumbled around for brochures. In about 5 minutes I had enough of pulling teeth and left without an estimate or guidance. Contrasted with the competition down the road who in 10 minutes had made some product suggestions based on my needs, calculated the amount of block needed for my application and had run out in the pouring rain to get me samples.
- BIBurcu IltanNov 7, 20131.0I specifically asked for sandy topsoil, I received clay topsoil instead. There is no drainage. When I called they claimed it is heavy because of the rain, and nothing to do with clay. I can make a clay pot out of this soil. They offered no solution to this problem.
Frequently Asked Questions About SiteOne Stone Center
How do I create an online account?
To create an online account, complete the Request an Account form in the top right corner of the screen. You'll need your SiteOne customer number. If you are not currently a SiteOne customer and would like to become one, please contact us by calling 1-800-SITEONE (1-800-748-3663).
Are all of your products available online?
Yes, the majority of our products are online. If you are looking for an item and cannot find it, you can add a note on your order when you check out or contact us.
What do I do if I cannot find what I'm looking for?
Please contact your local branch. If you are placing an order with other items, you can include a message to the branch with your order.
How do I place an order?
To place an order online, log-in, confirm your selected branch, and then add products to your cart. Once you have added items to your cart, then move to checkout. You may place an order for pickup or delivery.
I placed an order and would like to know the status.
You can see order status on the Open Orders and the Order History pages in the Account Dashboard. This will include all orders, not just those placed online. For more details on a pending order, please contact your selected branch.
How does the Buy Online, Pick Up in Branch process work?
When ordering online, select a SiteOne branch location for Pick Up. You’ll get an Order Confirmation email acknowledging receipt of your order, and an Order Ready notification when your order is ready to be picked up.
Is local delivery available when I buy online?
SiteOne offers local delivery on most orders within 60 miles of the branch. A delivery charge may apply
What if I need to return an item that I ordered?
To return any items, bring your order receipt with you to the SiteOne branch location where you picked up your order. Please refer to SiteOne’s current https://www.siteone.com/returns for details.
What do I need to bring with me to pick up my order?
For pick up, please bring a government-issued photo ID and your order number or the Order Ready notification email.
Once my order is ready, how long will it be available for pick up?
Your order will remain available for a maximum of seven days from the first time you receive an Order Ready notification email. Orders not claimed after seven days may be subject to cancellation.
How will I know my order is ready for pick up?
When your order is ready for pick up, you will receive an Order Ready notification email, which will include instructions for picking up your order.