Shell Federal Credit Union

3.2
51 reviews

About

Credit Union
Shell FCU is a member owned and operated cooperative serving Harris County. We offer a wide range of services at no-cost or at lower costs than traditional financial institutions, including more favorable rates on dividends and loans. Anyone who lives, works, worships, attends school, or regularly conducts business in Harris County can bank with Shell FCU. Thank you for the opportunity to serve you!

Location

Shell Federal Credit Union
23125 Morton Ranch Rd, Katy, TX
77449, United States

Hours

Reviews

3.2
51 reviews
5 stars
27
4 stars
0
3 stars
1
2 stars
2
1 star
21
  • AA
    Amro Alrais
    Oct 4, 2025
    1.0
    Looks like the manager had some personal issue every time I deposit it puts my check on seven days check and sometimes more when I go somewhere else they do it and they cash up my check no problem. They always do that. Worst Customer Service ever unfortunately
  • WS
    WILLIE J. WHITTY, SR.
    Sep 18, 2025
    5.0
    I alway get great service here
  • BL
    Boss Lady
    Jul 5, 2024
    1.0
    Sad yo say, Shell FCU is not like it use to be. Their quality has fallen tremendously. I had accounts with them for over 10 years. Had financed 2 cars with them and several personal loans over that time. Paid off car loan to purchase house. Went back to get a loan, for things for my new house and was denied, said I did not make enough for a less than 10k loan, bit I purchased a house!!....went right to another Credit Union and was approved immediately!! Moved all my business to the new CU
  • AG
    Amanda Garcia
    Aug 18, 2018
    5.0
    Love this bank