Business Details
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SC-1912193844 The mission of Shannon Rikard State Farm is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Details
- Requires appointmentNot available
- Onsite servicesAvailable
Location
Shannon Rikard - State Farm Insurance Agent
384 St Andrews Road, Columbia, SC
29210, United States
Hours
Reviews
4.9
230 reviews
5 stars
222
4 stars
5
3 stars1
2 stars0
1 star2
- EWELizabeth Weesner4 days ago5.0I’ve been working with Shannon for several years now and every time I reach out to her she is very quick to respond and always very helpful! I highly recommend using her for your insurance needs.
- EGEmmanuel GalindoOct 23, 20255.0I had an excellent experience with Shannon Rikard - State Farm Insurance Agent and her entire team. From the very beginning, they were friendly, professional, and attentive to every detail. They clearly explained all my insurance options and helped me find the best coverage at the best price. You can tell they truly care about their clients and go above and beyond to provide fast and reliable service. As an extra plus, they can also assist you in Spanish, which makes the whole process much easier and more comfortable. I highly recommend this office to anyone looking for a trustworthy insurance agent in Columbia, SC. Thank you, Shannon, for your great work and dedication!
- VHValerie HawleyOct 22, 20255.0Ansleigh is always so nice & helpful! I recently worked a little with Kristen & she was also so friendly. You can’t go wrong with choosing this agency for your insurance needs.
- TDTONY DOct 21, 20255.0Ansleigh Bostick is a great agent and been so helpful and has wonderful customer service. She has saved me alot of money and is the best agent ive had
- PGPashia GreenOct 21, 20255.0I’ve been very impressed with Shannon Rikard State Farm. Their representatives are knowledgeable, responsive, and made the entire process—from getting a quote to filing documents—quick and easy. Excellent service and competitive rates make them a company I trust and would recommend to others.
Frequently Asked Questions About Shannon Rikard - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.