TX-1104845 Our mission is to lead with integrity and compassion. I’m honored to be a local State Farm agent based in Liberty Hill, TX and helping my neighbors in Burnet, Bertram, Leander, Crystal Falls, Georgetown, Anderson Mill, Cedar Park, and Round Rock with auto insurance, home insurance, life insurance, renters' insurance, small business insurance, & more. We give our undivided attention to each customer to be able to identify individual needs. Most of all, we guide you with compassion and education – we care about our customers and want to make sure you understand your coverage needs and are able find the most effective insurance plan for your life.
Gotta say, that dealing with this State Farm office, especially Victor Segura has been above and beyond any I have worked with in the past. From handling my random questions, to actually giving me a quote for what I wanted and needed and listening to my needs. He was patient with me during slow internet issues and worked with me to meet all my needs and advised me on possibilities for different types of coverage without it feeling like a sales push.
Highly recommended this office for their kindness and putting people first while also being highly professional.
BR
Bowie Rossi
Aug 13, 2025
5.0
Victor is great such a nice guy and a pleasure to speak to! Always in a great mood. Not a bad thing to say.
RH
Rick Haddad
Jul 28, 2025
5.0
I had the best experience today with John Mason from Shannon Johnson's office. John help me get the best Auto and RV rates out there! He made the process very simple as his professionalism and patience were the difference. I recommend using Shannon's office and calling John if you want to have a great experience with a real person.
BS
Ben Sweeney
Jul 7, 2025
5.0
Thank you Victor Segura for setting us up on our new policy! Great job on getting us a better policy and saving us money
Frequently Asked Questions About Shannon Johnson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.