Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
GA-536404Our office strives to provide State Farm customers with the most efficient and professional service in the Athens area. We primarily serve Barrow, Clarke, Oconee, Jackson, Madison and surrounding areas as well as the whole state of Georgia and South Carolina. We focus on Auto, Home, Life, and Small Business Insurance needs. We take time to complete a personalized comprehensive review of customers’ insurance needs. We hope to be the first and preferred choice for your Insurance Services.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Shane Dekle - State Farm Insurance Agent
1425 Barnett Shoals Rd, Athens, GA
30605, United States
Hours
Reviews
4.9
166 reviews
5 stars
158
4 stars1
3 stars
3
2 stars1
1 star
3
- JDJames DowdOct 17, 20255.0Shane was very helpful and got me the best quote I've had in a long time. Saved me over 150.00. I really appreciate your assistance.
- PFP. C. F.Oct 9, 20255.0Very informative and easy so far, during my first month with them for the quote.
- AWAlison WhitleyAug 26, 20255.0Tharsis is the go to guy ! I told him what we needed and he made it happen and more. After it was all said and done I left a very happy customer.
- JDJane DoeAug 11, 20251.0I am amazed that they remain in business to be honest, although I suppose they have excellent professional liability and errors & omissions insurance. During my time in Athens, I had two claims: one on my house and one on my car. Any time I called this office for questions, I was flabbergasted. At best, my questions were answered with, "I don't know" when they should have been answered with "I don't know but let me find out for you." At worst, my questions were answered agreeing with whatever I stated, even when incorrect. Even if you suggest conflicting questions such as, "If a car side-swiped me out of the parking lot, that car would be liable right?" Them: "Mmmhmm, definitely!" followed by "I was probably parked over the yellow parking lines, making me liable, right?" Them: "That makes sense!" This State Farm agency is the only one I have experience with from my time living in Georgia. They are not the only insurance agency I have experience with otherwise. My grandparents actually owned an insurance brokerage that had been in the family for over 100 years old when they finally decided to close it. I always witnessed our agents and staff either answering questions (with an understanding of policy terms, liability, etc.) or taking down contact information to return the call once they found out the answer. Bottom line: don't bother asking questions of this agency. They will either lie or, if you're lucky, state that they don't know the answer (and can't be bothered to do any homework).
- DSDestinie StarJul 8, 20255.0I am so happy with their service! The person that walked me through everything thoroughly, his name is John Kinnison! Thank you so much! Y’all are a great company!!!
Frequently Asked Questions About Shane Dekle - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.