Shane Co.

Reviews

• EW

  Elisa Walls

  3 days ago
  5.0
  Mike H. was incredibly helpful! He attentively listened to me without trying to sell me on anything I wasn’t interested in. He was thorough, honest, and polite throughout the entire process. After I had chosen the ring I wanted, he expressed genuine excitement for me. It felt like having a friend by my side as I made my decision. It was a pleasure working with him. I highly recommend Mike!
• JC

  Jake Chamberlain

  4 days ago
  5.0
  Tera and Abby helped me out from start to finish. Not pushy at all. No matter how lost and indecisive I was they got me taken care of. Definitely would recommend anyone to shop at Shane Co.
• DH

  Dorothy Hernandez

  Oct 24, 2025
  1.0
  I am very disappointed in this place and won't come back. The second I walk in the door there was already a guy in my face, to be fair he was helpful, I said I wanted a lab grown diamond and a plain design and my budget and he came out with a bunch of options, I really respect that he looked for me, but none of these options were remotely close to what I described, this isn't the bad part. I have a budget, I stated very clearly I dont do debt, why do you continue to push the credit card and financing options on me after I clearly state I don't do debt, this made me so upset I will never even come close to this money hungry company again, they want to rip your face off. Anyone who does debt for a ring is a sucker, and if you go in wanted to do a ring in cash, stick to that. Don't be a weak coward, and let them know, and if they continue to push it , just walk out. There are 20 other stores that will treat you better in a 2 mile radius. Proverbs 22:7 (The rich rule over the poor, and the borrower is slave to the lender). Do not make your self a slave to a greedy sales person. These people will do everything to take everything you have, and do it with a smile on their face, don't be decieved they aren't your friend, they make money off of you.
• MN

  Micah Novak

  Oct 23, 2025
  5.0
  Two nights ago, I lost a cross necklace that I had worn for years. Luckily, the team at Shane Co, especially Abby, was incredibly kind and helpful. She went above and beyond to help me find a new cross necklace that I loved, checking the back multiple times to see if they had it in white gold or silver. On top of that, I had a hard time getting my old necklace off, and she was so patient and helpful throughout the process. When it came down to choosing between two options, Abby was honest and gave her genuine input, which I really appreciated. I went in just planning to replace a necklace but ended up walking out with both a new necklace and a bracelet, and more importantly, a real sense of family and care from the people there. I’ll definitely be coming back in the future to buy more jewelry and to get pieces engraved to match my grandparents’ handwriting who have passed away. Abby truly made the experience special.
• LA

  Layce Andrasik

  Oct 11, 2025
  5.0
  Tera was INCREDIBLE! She was always smiling and joking with us throughout the entire visit. Constantly running back to grab more jewelry and stones for us to try. Such a beautiful soul inside and out. I always recommend Shane Co and now I’m be recommending for everyone to ask for Tear. Outstanding customer service! Love love love. Thank you so much Tera!