Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance Agency
Our Mission is to help people manage the risks of everyday life, recover from the unexpected and to be your first choice for all of your Insurance needs, our customers are our first priority. We value our long term and new insureds. WE welcome the opportunity to be of service to your friends and family as well. We focus on auto motorcycle Insurance, home, renters, business, life insurance and protection in the event of Earthquakes and Floods throughout California, including but not limited to Mountain View, Menlo Park, Palo Alto, Los Altos, Cupertino, Sunnyvale, Menlo Park, Fremont, San Jose, Campbell, Santa Clara, Willow Glen, Saratoga, Campbell, San Jose, Los Gatos, Redwood Estates, Santa Cruz Mountains and the entire Silicon Valley area.
Location
Shana Nelson - State Farm Insurance Agent
14500 Big Basin Way, Saratoga, CA
95070-6076, United States
Hours
Reviews
4.9
147 reviews
5 stars
144
4 stars0
3 stars0
2 stars0
1 star
3
- KCKrizel CasanovaOct 23, 20255.0Shana Nelson and her team have taken care of my insurance for easily 2 decades now and have supported me through significant life changes, providing options and navigating updates along the way to match what me and my kids needed. It means so much to have an agent and her staff that I trust. Most recently, Gina Johnson from Shana’s office promptly assisted me as I’m preparing to have 2 teenage drivers in my household. Gina was responsive, knowledgeable and kind. It’s nice to deal with a real human being rather than phone trees or online portals sometimes. Thank you, Gina and thank you to Shana’s team.
- SBsean bolenOct 20, 20255.0The team at Shana Nelson State Farm is absolutely wonderful to work with and I've been a customer for nearly 20 years. Always super helpful and attentive. While the whole team has been great, I'd like to give a special shoutout to Gina Johnson who is very knowledgeable, personable and patient, taking the time to answer all of my questions! Thank you all!!! Sean B.
- MKMike KnippersOct 17, 20255.0We have been with Shana Nelson's State Farm office for years. They are great to work with, and make sure we have appropriate coverage for our needs. Nichole has been very helpful. Thank you!
- JSJESSICA SWEENEYOct 15, 20255.0Nicole helped me find the best coverage without breaking the bank. She gave me multiple options for car insurance and provided information on other types of insurance that I wasn’t ready to commit to. I felt no pressure from her which I really appreciate. Nicole is a wealth of knowledge and very professional.
- GLGabriella LernerOct 2, 20255.0We’ve been with Shana Nelson for years and have always been so impressed with her thorough service, attention to detail, and the genuine care she provides her clients. Recently, I had the pleasure of working with her new assistant, Gina, and I cannot say enough wonderful things about her! She took the time to go through all of our policies carefully, making sure we understood everything and even helped us identify savings. She provided so much valuable information and was incredibly thoughtful and knowledgeable throughout the process. Gina is truly a wonderful asset to Shana and her team, and we’re so appreciative of the excellent service they continue to provide!