TX-2327169 We want to help more people feel in control of their finances. We strive to help people find prices that fit their budget, protect their families and learn to manage their debt. We desire to be an integral part of your family and bring value to our relationship!
I always have a great experience with StateFarm. Taylin went above and beyond. She was extremely informative in explaining my policy and very patient with me in the parts I did not understand. She provided quick and excellent service!
JR
Jessica Richey
3 days ago
5.0
Absolutely amazing service! Taylin made everything so easy and stress-free. She was patient, knowledgeable, and truly went the extra mile to make sure I understood every detail of my policy.
AB
ATX Web Builders
6 days ago
5.0
I can’t say enough good things about Shaffin Wegener and his State Farm team! From the very first call, they’ve been incredibly friendly, knowledgeable, and quick to respond. Kolby took the time to explain every option clearly and genuinely cares about finding the best coverage for your needs—not just making a sale but a relationship. The office is professional, welcoming, and always willing to go above and beyond to help. I’m so grateful to have an agent who treats clients like family. Highly recommend to anyone looking for reliable, honest insurance help!
Thank you Shaffin Wegener State Farm!
KR
Kaitlin Ruiz
Oct 22, 2025
5.0
Amber Matte from the very beginning, was professional, patient, and incredibly knowledgeable. She took the time to explain every option in a way that was easy to understand and made sure I was confident in my decisions.
RW
Ron Wedel
Oct 20, 2025
5.0
Courtney said she was new, but to talk to her on the phone about my business.
You would have never known.
Edit:
And today, I was blessed with a call from Taylin, wow was she nice and took my money like any woman would!! j/k 😄
Way to go Mr. Wegener for hiring the best in the business.
Frequently Asked Questions About Shaffin Wegener - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.