Serenades at Longwood

Reviews

• JL

  J Leslie

  Aug 29, 2025
  1.0
  This is a horrible facility...there's not enough room on here for me to list all the reasons why. My Mom was there, and it was the worst care, worst Management, Marketing people, and medical staff.
• DW

  Declan Williams

  Aug 18, 2025
  5.0
  Great leadership! Staff always make the difference for assisted living and the choice to bring MaryAnn as executive director was the right decision!
• DW

  Debbie W

  Jul 13, 2025
  5.0
  We are very grateful to the staff at Serenades at Longwood. They provide a safe, clean environment, lots of daily activities and kindness and empathy to for the residents. I cannot think of a better place for our mom. Thank you to everyone who works there!
• SS

  Susan

  Mar 23, 2021
  5.0
  My brother, Philip, and I cannot say enough good things about Serenades in Longwood, Florida. It was 2 ½ years ago, when our family could no longer keep our mom, who’s memory was deteriorating, safe in a home environment. We were sad and, admittedly, very concerned about the care she would receive away from us. When we met Carolyn, the Director of Serenades, and her staff, we were immediately put at ease. They were knowledgeable and welcoming but, more importantly, their treatment of the residents was evident. We saw caregivers speaking kindly and with encouraging words prompting baths or participation in the various activities offered. The facility smelled fresh and clean, and the residents always appeared well groomed and – simply said – cared for. Before the pandemic, we could visit anytime we liked, and the circumstances remained consistent – mom looked healthy and clean, and the staff were always attentive to her needs. During the pandemic, we were encouraged to visit mom either remotely or at a safe distance. Sadly, our mom passed a few months ago on New Year’s Day following our father who died a week earlier on Christmas Eve. Though we miss them every day, we are grateful that our mom received such wonderful care from a group of people dedicated to helping the elderly live their best lives possible. Not only do we want to express our sincere appreciation of Carolyn but all of her staff, particularly Ainsley and Sabaeda.