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About
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NY-LA-1128445 We help more people, in more ways.
Location
Scott Grates - State Farm Insurance Agent
430 Trenton Ave, Utica, NY
13502, United States
Hours
Reviews
5.0
260 reviews
5 stars
259
4 stars1
3 stars0
2 stars0
1 star0
- NHnathan hubbardOct 8, 20255.0Helpful and kind. :) Nicole is good at what she does.
- DCDominic CaccioppoliOct 3, 20255.0Scott Grates State Farm Insurance Agent in Utica is a top-notch agency in the area. They’re super helpful and knowledgeable, and Nicole Demma was amazing at answering all my insurance questions. Scott Grates State Farm is always there when you need them, and they get back to you quickly. I highly recommend them to anyone looking for great insurance.
- JFJustina FrancoSep 25, 20255.0My agent Nicole is helpful, communicative and prompt. I would recommend to anyone looking to switch insurances. She made the process so simple. Thank you!
- KCKapri CoonrodSep 25, 20255.0Nicole is amazing!! She always responds to me within minutes, and finishes my request so fast!
- CMCrystal MartinezSep 10, 20255.0Office is great! They always go above and beyond to tailor my policies to my family’s needs & answer any questions.
Frequently Asked Questions About Scott Grates - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.