Business Details
About
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NY-PC-1128445
Our mission is to be different. We aim to do the things others won't and others don't. We help more people, in more ways, forever.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Scott Grates - State Farm Insurance Agent
205 West Main Street, Ilion, NY
13357, United States
Hours
Reviews
5.0
664 reviews
5 stars
648
4 stars
12
3 stars1
2 stars1
1 star2
- JBJames Burton3 days ago5.0I've worked with Scott Grates and his State Farm staff for awhile now. They are very friendly and easy to work with. Whenever I have questions, they are there to clarify them. Thank you!
- LGLenora Giacovelli3 days ago5.0I reached out, cause I had a few questions and Bridgette contacted me and gave me all my answers. She was wonderful. Yes I’d be lying. If I would say I’m happy with everything 100% including the price but I know insurance is going up and there’s nothing I can do about it. Thank you again, Bridgette
- JTJosh TaylorOct 21, 20255.0I had very helpful and friendly assistance when I needed help. Thank you Carol.
- JCJoshua CaiolaOct 15, 20255.0Unexpectedly had to stop into my local branch for some help. Bridgette was very quick and knowledgeable - was right in and out. Thank you!
- CCCorinda CoxOct 7, 20255.0Scott Grates State Farm was very helpful when it came to replacing my windshield. After I filed my initial claim they assisted with getting my appointment scheduled and making sure it fixed. Very satisfied.
Frequently Asked Questions About Scott Grates - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.