Saugatuck Harbor Insurance Inc

Reviews

• CV

  Caitlin Vryhof-Holmes

  May 31, 2025
  1.0
  Horrible, horrible service. Sold my husband a worker’s comp policy that didn’t appear to cover his employees, and now when we are trying to reach out for assistance, can’t get anyone to answer a call or email. Would never recommend anyone buy insurance through this company.
• JK

  Jared Kearns

  Apr 2, 2025
  5.0
  Have been using them for a few years now. Ingrid has been awesome, proactive, and clear in explaining coverage and presenting innovative options when premiums get too high. Highly recommend
• TG

  Todd Goodrow

  Feb 15, 2024
  2.0
  Not very friendly. The tone I receive during any and all communications is at best, sub par, as if these people are 5 minutes late on a cigarette break. This year they tried to raised my homeowners insurance by 76%, providing excuses, then begging me for my business. This was followed by multiple threating letters, detailing consequences. These were all ignored, along with any future business contracts.
• LA

  Laurie Allen

  Nov 11, 2022
  1.0
  Marlene failed to change our address after being notified multiple times, she inappropriately wrote 2 policies for one coverage building (instead of integrating), and failed to correct the address upon cancellation. Failure to attend to details. Left us exposed. We were able to bind better coverage at a lower price … shop around and look for someone who pays attention to detail.
• RA

  Ralph Allen

  Oct 17, 2022
  1.0
  Horrible customer service, bad quotes, never did an address change so policy details were delivered to the wrong address - incompetent personnel. Cryptic messages that don’t explain policy details … 😡👎👎👎