Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
MO-8458969
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Sarah Shay - State Farm Insurance Agent
1120 Technology Drive, O'Fallon, MO
63368, United States
Hours
Reviews
5.0
227 reviews
5 stars
225
4 stars2
3 stars0
2 stars0
1 star0
- TOTony Obradovic3 days ago5.0Anjalee was great to work with. She built an insurance bundle and then collaborated with me to refine it based on my needs. She explained each option, provided multiple variations, and demonstrated great patience, responsiveness, and professionalism throughout the process.
- CJcrystal jones4 days ago5.0Anjalee at State Farm is always such a pleasure to work with! She is prompt, thorough, helpful and always has such a happy attitude! When I have to call to ask questions or make changes, it's a pleasant experience and the usual dread of having to do something like this is none existent!
- EREllaBleu RamirezOct 9, 20255.0Spectacular Service from Lorelei at State Farm! Working with Lorelei has been an absolute pleasure! From the moment I reached out, she went above and beyond to make everything easy, clear, and stress-free. Her professionalism, kindness, and deep knowledge of insurance made me feel completely confident that I was in the best hands. She takes the time to explain every detail, answers every question with patience, and genuinely cares about helping you find the right coverage. Lorelei doesn’t just provide insurance — she provides peace of mind. I’ve never had such a smooth experience, and I couldn’t recommend her more highly. If you’re looking for someone who combines expertise with genuine customer care, ask for Lorelei. She’s a true gem at State Farm!
- TLTerry LandryOct 9, 20255.0Lorelei is hands down the best insurance agent I’ve worked with. She’s knowledgeable, caring, and truly takes the time to understand your needs. She made everything easy to understand, responded quickly, and went above and beyond to make sure I had the right coverage. If you want someone who treats you like family and looks out for your best interest, Lorelei is the one to call. Highly recommend!
- NJNicholas JacobOct 3, 20255.0I can't recommend Lorelei at State Farm highly enough! From the moment I reached out, they were professional, friendly, and incredibly knowledgeable. They took the time to explain all my options in clear terms and helped me find the perfect coverage for my needs—without ever making me feel rushed or pressured. What really stood out was their attention to detail and commitment to customer service. Whether it was answering my (many) questions or quickly following up on paperwork, Lorelei went above and beyond every step of the way. It's rare to find someone who genuinely cares and makes the process this easy. If you're looking for a trustworthy, responsive, and supportive insurance agent, look no further. I feel completely confident knowing I have Lorelei and the State Farm team in my corner!
Frequently Asked Questions About Sarah Shay - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.