Samsonite Company Store - Phoenix Premium Outlets

Reviews

• SK

  Sam Karver

  1 day ago
  1.0
  Bought 2 carry on and 2 medium Samsonite Outline Pro Hardcase Spinners 1 week ago. Took 2 medium Spinners on trip. Abrasions I accepted though my Travel Pro soft cases lasted 20' years zero issues. First week 1 trip TSA lock zipper broke on 1 bag . Bought directly from Samsonite Factory Store. Called Store and was told I had to pay for them to ship it out for repair. Called Samsonite directly over 30 minutes on hold stil was not able to get through. Should have bought from Costco I could have just got my money back no hassles at all. Consumer Reports rated this Samsonite model tops including construction ? Product and Customer Service waste of money and time.
• DD

  DonR

  Jul 2, 2025
  5.0
  Great personal help. Friendly and knowledgeable!! A good shopping experience!
• JV

  Jason VanDenburgh

  Jun 26, 2025
  5.0
  I bought a new duffel bag for travel. Lisa was friendly and helpful. Store has a great selection for all travel needs. Highly recommend.
• LE

  Louis and Elaine

  Jun 18, 2025
  5.0
  We found the ideal piece of luggage at the Samsonite Company Store- Phoenix Premium Outlet. The store is well stocked and nicely organized. The variety of luggage in size, purpose and color is huge. The lady in the store was friendly and helpful and we left very happy.
• VV

  V V

  May 27, 2025
  5.0
  Very nice person working there when I went also store also good