Service Quality
Customers consistently praised the professionalism, friendliness, and efficiency of the technicians, with many highlighting specific individuals like Daniel, Manny, and Bryce for their excellent service.
Convenience
The mobile service option and easy online scheduling were frequently mentioned as major advantages, making the process seamless for customers.
Communication
While many reviews noted good communication from technicians, some customers experienced poor communication from customer service, particularly regarding appointment scheduling and follow-ups.
Mixed Experiences
Several customers reported issues with the quality of work, including improper installations and difficulties with recalibrating windshields, indicating inconsistency in service quality.
Customer Support
Positive feedback highlighted the responsiveness and helpfulness of staff in resolving issues, although some customers faced challenges in reaching customer service.