Safelite AutoGlass

4.6
155 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Rochester area, turn to Safelite AutoGlass . Those in central Rochester or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 736 East Ridge Road, Safelite AutoGlass Rochester repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Location

Safelite AutoGlass
736 East Ridge Road, Rochester, NY
14621, United States

Hours

Reviews

4.6
155 reviews
5 stars
134
4 stars
3
3 stars
3
2 stars
1
1 star
14

What are people saying?

AI-generated from customer reviews

Customer Service

Customers consistently praised the friendly and professional service provided by the staff and technicians.

Efficiency

Many reviews highlighted the quick turnaround time for windshield replacements and repairs, often completed in under an hour.

Communication

Customers appreciated the clear communication throughout the service process, including updates and explanations from technicians.

Quality of Work

While most feedback was positive regarding the quality of repairs, there were some complaints about issues arising post-service, indicating inconsistency in workmanship.

Convenience

The ease of scheduling appointments and the option for mobile service were frequently mentioned as major benefits.
  • BY
    Brown Bear Yoga
    4 days ago
    5.0
    From the drop off to the pick up the employees of this location were absolute rock stars. They were professional, courteous and thorough. I can't recommend them enough.
  • JV
    jason vorhees
    Nov 2, 2025
    5.0
    Staff was very friendly, I sat in the waiting area and used the free wi-fi to work while my windshield was being replaced. It only took about 2 hours.
  • JL
    Jeremy Lloyd
    Oct 29, 2025
    5.0
    Hands down the best there is at what they do!! There is not a single other company that I would even consider handling my vehicles glass needs.
  • CB
    Chris Bowman
    Oct 28, 2025
    5.0
    Very excellent customer service tech was friendly and knowledgeable if you ever have to have glass work done they are awsome would definitely use them again.
  • PW
    Paul Weitz
    Oct 27, 2025
    5.0
    The replacement of the windshield on my van couldn't have better. Everyone was friendly and seemed to really want my time to be the best it could be.