Customer Service
Feedback on customer service is mixed, with many praising the technicians' professionalism and efficiency, while others report poor communication and issues with appointment scheduling.
Efficiency
Several customers highlighted the quick and efficient service provided by technicians, often completing work in under an hour.
Quality of Work
While many reviews commend the quality of the windshield replacements, there are notable complaints about defective parts and issues with warranty claims.
Appointment Issues
Numerous customers expressed frustration with appointment rescheduling and difficulties in reaching the local store for assistance.
Overall Satisfaction
Overall, experiences vary widely, with some customers expressing high satisfaction and loyalty, while others report significant dissatisfaction and would not recommend the service.