Safelite AutoGlass

4.1
724 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Fayetteville area, turn to Safelite AutoGlass . Those in central Fayetteville or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 3730 Ramsey St, Safelite AutoGlass Fayetteville repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
3730 Ramsey St, Fayetteville, NC
28311, United States

Hours

Reviews

4.1
724 reviews
5 stars
505
4 stars
50
3 stars
21
2 stars
20
1 star
128

What are people saying?

AI-generated from customer reviews

Service Quality

Technicians are frequently praised for their professionalism, knowledge, and attention to detail during repairs.

Efficiency

Many customers noted quick service, with repairs often completed faster than estimated.

Communication

Customers appreciated timely updates and clear communication from technicians regarding appointment times and repair processes.

Customer Experience

Overall, the service experience is described as pleasant, with friendly staff and a smooth process from scheduling to completion.

Issues with Parts

Some customers reported problems with incorrect or damaged parts being used, leading to dissatisfaction with the service.
  • AS
    Andre Spell
    Oct 28, 2025
    5.0
    Safelite provided excellent service! The technician was extremely friendly, professional, and arrived right on time. The job was estimated to take 3 hours but was completed perfectly in just 2. Their flexible payment options make repairs affordable, and the insurance claim process was simple and stress-free. Highly recommend!
  • JB
    Joshua Biddix
    Oct 21, 2025
    5.0
    This shop was amazing. I had a 8am appointment and I arrived a almost 20mins early than should have but they checked me in with the verification of vehicle they had it in the shop with a few minutes. The online estimate a 2hour work time but it was ready in an hour. After they finished the technician Pat lead tech talked over everything with what to do after and when to wash the glass. He also went even further with cleaning out my floor boards and cowl area under the hood had a lot of pinestraw. Which was a shock to me never had that done after a repair. So 10/10 would recommend and recommend Lead Tech Pat if you can.
  • LQ
    Lakeya Quinones
    Oct 18, 2025
    5.0
    I recently had the pleasure of the services of Dylan, a glass technician at Safelite Autoglass in Fayetteville, NC, and I can't say enough about the exceptional service he provided. From start to finish, Dylan demonstrated an impressive level of professionalism and expertise that truly sets him apart. What struck me most was his incredible attention to detail. As someone who values quality work, I appreciated how meticulous he was during the entire car glass repair process. He took the time to assess the damage thoroughly, explaining each step of the repair to me in a way that was easy to understand. It’s clear that Dylan takes great pride in his work, ensuring that every aspect of the job was done to perfection. Dylan's skills in car glass repair are simply outstanding. He handled the repair with confidence and efficiency, and it was evident that he has extensive knowledge and hands-on experience in his field. The results speak for themselves—my windshield looks as good as new and I feel safe on the road again! Moreover, his friendly demeanor made the experience even more enjoyable. He answered all my questions with patience and enthusiasm, making me feel valued as a customer. It’s rare to find someone who combines technical skill with excellent customer service so seamlessly. If you’re in need of glass repair, I highly recommend seeking out Dylan at Safelite Autoglass in Fayetteville. You’ll be in great hands with a technician who genuinely cares about delivering superb results. A rating of 10 out of 10. Thank you, Dylan, for your outstanding work!
  • NN
    nkmltns
    Oct 18, 2025
    5.0
    My windshield was replaced during a wkend day. I called the day before and the morning of to check in to make sure the date still work. I was sent a text to let me know when they would be out, about 30 minutes before the time I was sent a reminder and notification they were on the way. It was completed with 2 hours. I really appreciated the notifications and the quick completion of windshield replacement. I would 100% use the again.
  • RT
    Ryan Torres
    Oct 13, 2025
    5.0
    Absolutely wonderful service by Herschel and his team. I can’t speak to the other reviews but after I had a legitimate stone slam into my windshield from a dump truck, I was treated with respect and 5-star service from my technician Pat at Safelite. Scheduling was easy and the text updates were fast and reliable. Great service all around.