Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the East Brunswick area, turn to Safelite AutoGlass . Those in central East Brunswick or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 377 State Route 18 South, Safelite AutoGlass East Brunswick repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
832 reviews
5 stars
634
4 stars
59
3 stars
21
2 stars
13
1 star
105
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers praised the professionalism and friendliness of the technicians, while some reported negative experiences with rude staff and poor communication.
Quality of Work
Overall, the quality of the windshield replacements was well-received, with several customers noting clean and efficient work, though some expressed dissatisfaction with issues post-service.
Scheduling and Efficiency
Customers appreciated the ease of scheduling appointments and the timely service provided by technicians, although there were complaints about missed appointments and lack of communication.
Pricing Concerns
Several reviews mentioned concerns about pricing, with some customers feeling that the costs were high or that they were pressured into unnecessary services.
Mixed Experiences
While many customers had positive experiences and would recommend the service, there were notable complaints about unprofessional behavior and dissatisfaction with the handling of issues.
- BSBobby Sternfels4 days ago5.0Joseph made the experience memorable. I appreciated his communication throughout the entire day and process; very hard working employee and he deserves all the recognition for his top tier customer service.
- CJConnor Jagemann4 days ago5.0The experience I had with Safelight was an easy 10/10! The process to schedule an appointment was a breeze. The technician was on time, friendly, and very educating on how the repair process works! He made sure I knew of any potential issues that could go wrong as well which was great! Overall, not just a great repair, but an incredible experience!
- DPDilmurod Pulatov6 days ago5.0Had a great experience with Sean. Nice and clean work. Thank you!
- BBBosbosOct 27, 20251.0I requested my windshield to be replaced with original parts, on the phone. Safelite told me that the insurance approved my request and I’m gonna be responsible for only $100 deductible. I received several messages to confirm the appointment and tell me that I only have to pay $100 deductible on the appointment day they ask for almost $1000 because my insurance denied the request for the original part. That was not a nice surprise. They drag my feet to do the work with them and then they ask for almost a $1000. This is not an honest business. In addition, The lady at the front desk, which claimed that her name is Lisa (not wearing any name tag) was very rude and keep repeating herself without listening to the customers, she should be trained properly for Customer Service. my recommendation to other customers that they should have everything in writing to avoid this verbal BS.
- JSJim SmithOct 21, 20255.0My technician was very professional. He kept me informed on when he was going to arrive. Very clean job.