Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Indianapolis area, turn to Safelite AutoGlass . Those in central Indianapolis or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 4625 W 86th St, Safelite AutoGlass Indianapolis repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
687 reviews
5 stars
480
4 stars
48
3 stars
28
2 stars10
1 star
121
What are people saying?
AI-generated from customer reviews
Service Quality
Many customers praised the professionalism, friendliness, and efficiency of the technicians, highlighting excellent communication throughout the service process.
Timeliness
Most reviews noted that appointments were kept on time, with many customers appreciating the promptness of the technicians.
Customer Experience
While many customers had positive experiences, some reported issues with customer service and communication, particularly regarding scheduling and follow-up.
Repair Quality
Several customers expressed satisfaction with the quality of repairs, although there were complaints about improper installations and follow-up repairs needed.
Convenience
Customers appreciated the convenience of mobile service and easy scheduling, although some experienced issues with the clarity of appointment details.
- RBRy Bennett4 days ago1.0Absolute worst service ever I have a 2022 Jeep Wagoneer and I need a new front windshield my insurance company told me to go to Safelite so we did they came out to my house to replace it after the gentleman put it in he could not calibrate the window back to the truck so he told me that he would have another tech with That afternoon so I Paid my deductible and waited for the technician to show up instead they rescheduled me for the following week they took the money from my account for my deductible the second technician came out told me I had to go to the Safelite office to have it done so I did that four times they were unable to calibrate my window so they sent me two Jeep to have it done and they said go to jeep have them call us and we will pay for it when Jeep called them they said they had refunded my deductible which they had so I paid Jeep The $278 to get my truck back mind you my deductible is only 250 after I left Jeep Safelite charged me $250 more when we called and talk to the customer care center for Safelite auto they told me that they would get my money back we had already sent the receipt for Jeep and they said they would deal with it later that day they charged me another $250 and I have been fighting with them Ever since to try to get my money back this has been going on for about a month I finally got confirmation today that The $278 that I paid the Jeep on October 24 they are finally gonna refund it to me on 17 November it’s funny how they can keep taking your money as quick as they can get it but it takes them weeks to get it back I do not recommend going to Safelite auto definitely if you have a jeep I would not go there every visit to their office I sat for a minimum of three hours for a procedure that They told me would take 30 minutes good luck if you choose to go
- CCCaitlin Cameron5 days ago5.0Jesse did a great job. He was kind, courteous, and very informative. The whole process was so easy from start to finish.
- CBCheryl BergerOct 29, 20255.0My car was going to be with my husband out of town. And we were able to find a shop in the location where he would be at. They were able to come directly to the hotel to take care of our car. Very efficient and seamless.
- MTMike TerrellOct 24, 20254.0Still waiting on a manager to call me about repairing my radio antenna that the technician accidentally snapped off. Other than that everything was great
- SMSheila McFarlandOct 18, 20255.0Dylan the technician I had due to a reschedule was an answer to my prayers. He was prompt, friendly, honest and knowledgeable as to what was needed to take care of my replacement per what it needed. He was diligent towards providing what was needed. Which is what was truly needed for the repair and windshield placement. He treated my repair as if it were his own vehicle. Thank you! Also due to the rescheduling due to a mishap I was given a discount without hesitation that was impressive. Thank you for all who handled my work order👍😊