Ryan Insurance Agency Inc

Reviews

• DC

  Dana Chasar

  3 days ago
  1.0
  I don't normally bother with reviews, but my experience should be shared. I called in early October about a quote for home and auto. I gave Jim everything he asked for and waited. 2 weeks, nothing. Called last week and left a message. Nothing. I called again Monday because my current insurance was done November 2nd. "I'll call you right back." Tuesday I called again and left a message. A girl from the office called me back and took my information again. Said she would get the quote together and have Jim call me back. Thursday, nothing. Today was the final day to get a quote, so I called again and left a message. I finally get a call back from Jim. He told me someone else was supposed to call me. I was already pretty upset and was trying not to be rude, and asked why it was such a hassle to get a quote. He exact words, "Well we couldn't save you any money anyway." I thanked him for his help and hung up immediately. I admit that was rude on my end, but I wasn't going to escalate things. Very unprofessional and I can honestly say I have never been treated that way from a company. I wanted to give the benefit of maybe a bad day and I was lost in the shuffle, because it happens. I have a clean driving record, and always pay my bills, so I am still lost to why my business isn't worth it.
• RS

  ruben soto

  Sep 8, 2025
  2.0
  Poor experience overall.
• RD

  Richard Donnelly

  May 15, 2025
  1.0
  On April 4th I requested a quote using the online form for the following policies. 2 homeowner, 3 cars and an umbrella policy. On April 9th i received a call from one of the agents. He took all my info and said he would get back to me the next day. It is now May 15th and I never have received that call back. Not a great way to do business
• SW

  Sue Watkins

  Feb 2, 2023
  5.0
  Working with Mindy was stress-free, easy, and delightful! She made me feel at ease as she worked behind the scenes to get my questions answered and make sure that I had my business completely covered. I highly recommend working with Mindy!
• DA

  Deedee Alvelo

  Aug 26, 2021
  5.0
  If I could rate Mindy Nielsen a 10 I would!!! A hundred even!! I called panicked at 8:15 am because I had raw sewage backing in in my finished basement, I had no idea what to do! She connected me immediately with a restoration company and then personally came to my house and literally held my hand through this disaster. She helped file my claim, took photos, was a shoulder to cry on and even sacrificed the cutest wedge shoes 😞 I absolutely do not know what I would have done without her help and would refer anyone to Mindy at Ryan-St. Marie!!