Business Details
About
Ford DealerCar DealerUsed Car DealerAuto Repair Shop
We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs!
Location
Hours
Reviews
4.8
2,848 reviews
5 stars
2,675
4 stars
50
3 stars20
2 stars22
1 star
81
What are people saying?
AI-generated from customer reviews
Sales Experience
Customers consistently praised the sales staff for being friendly, knowledgeable, and helpful throughout the car-buying process.
Customer Service
Many reviews highlighted exceptional customer service, with staff going above and beyond to assist customers, including during emergencies.
Vehicle Quality
While most customers were satisfied with their purchases, there was one report of a vehicle issue that raised concerns about inspection standards.
Efficiency
Numerous customers noted the quick and efficient buying process, often completing transactions in under an hour.
Staff Recommendations
Several customers specifically recommended individual salespeople, indicating a strong personal connection and trust in their service.
- PHPhillip Hankal2 days ago5.0Great buying experience. Nathan and Daniel made the process enjoyable. Very thorough and nice to work with.
- HKHeather King2 days ago5.0Chris Shultz was amazing today. I’ll admit I kind of dreaded today but that feeling immediately went away when I met Chris. He was friendly and easy to communicate with and the process was seamless and quick. Would highly recommend Chris and this dealership.
- LMLia Mouradian2 days ago5.0Aaron was the best car salesman I’ve ever spoke with throughout my car buying process!! He was so patient and helpful with any questions I had and made everything crystal clear for me to understand. I love my new Bronco Sport! Thanks so much Aaron and the Rusty Wallace Ford team! I will definitely be recommending ya’ll to anyone looking to buy a new car!
- MSMelanie ScottNov 4, 20255.0Extremely happy with my new truck and experience here! This is the 5th car I’ve bought from here, highly recommend. Zach was great!
- VMVirginia MarcumOct 28, 20255.0Nathan at Rusty Wallace Ford was great to work with. The service was fast, friendly, and he made everything super easy from start to finish. Found exactly what I wanted and needed. He even helped me trade in my old car that I honestly thought wasn’t worth much. Really appreciated how helpful and professional he was. I definitely recommend asking for Nathan if you’re shopping for a vehicle!