CO-299081To help our State Farm customers prepare for and recover from the unexpected with the products, services and support that we offer, and realize their dreams.
I just switched over to State Farm & Nick Tanner was super helpful during the switch and saved me some money on my home & auto insurance policies - - plus added some additional life insurance too.
PL
Peyton L
6 days ago
5.0
I had such a great experience working with Kyra. She was incredibly knowledgeable, patient, and took the time to explain all my coverage options in a way that made sense. She helped me find the best policy for my needs and saved me money compared to my previous insurance. I really appreciated her quick responsiveness and friendliness throughout the whole process of getting coverage on a new vehicle purchase. She made the situation stress free!
AA
AJ
Oct 21, 2025
5.0
Kyra is absolutely amazing! She helped me switch my insurance and ended up saving me money, which was such a huge relief. What really stood out was how personal and caring she was through the whole process. She didn’t treat me like just another customer, but really took the time to understand my situation and insure if anything was needed she is one call away. I’m so grateful for her help and kindness. If you ever get the chance to work with Kyra, you’re in great hands!🤍
DS
David Shoup
Oct 21, 2025
5.0
I have not shopped around for automobile Insurance in many years. Kyra Croass did a great job of explaining options and pricing. The entire time she insured I had the coverage that I needed. We also investigated and ultimately chose some home owners insurance to ensure I had the proper coverages there as well. What I liked the most was I did not feel pressured or pushed into taking coverages that were unnecessary. It was an easy process and appreciated the questions and answers and yes this saved me a nice amount of money.
GG
Gene Garcia
Oct 20, 2025
5.0
Would highly recommend Rusty Fanning and his office Manager Kenzee for professional customer service and support. She was very polite while promptly handling product updates and quotes. That's the reason why we've been with Rusty for over 20+ years. Great customer service!!
Frequently Asked Questions About Rusty Fanning - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.