OR-10690187 Our office strives to provide State Farm customers with the most efficient and professional service in the Happy Valley area. We primarily serve Clackamas, Happy Valley, Damascus and surrounding areas as well as Oregon, Washington, Idaho, and California. We focus on Auto, Home, Life, and Small Business Insurance needs. We take time to complete a personalized comprehensive review of customers’ Insurance needs. We hope to be the first and preferred choice for your Insurance and Financial Services.
Everyone in this office makes insurance conversations quick and anxiety free. Joseph was very knowledgeable about helping me get set up with Life Insurance and the process needed for that. Overall everyone I talk to at the office has been nothing but helpful and kind.
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Andrea Warner
Sep 3, 2025
5.0
I spoke with Joseph. He was very patient and kind. He was very knowledgeable about insurance and I learned so much from his explanations. He found me the lowest quote available for Oregon coverage for my daughter
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Nick Hurdstrom
Aug 8, 2025
5.0
What had been a tough experience with suddenly losing a car and what all comes with that, Tiffany was fantastic. She was quick, thorough, and so professional. And saved me money!! Thank you so much for all of your help. Could not ask for a better experience.
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Christopher Enser
Aug 4, 2025
5.0
Russell Williams agency has been great for all of our insurance needs. Quick response time on any issue we've ever had. Price seems really reasonable for everything we get. Everyone in his office is professional, friendly and efficient. No need for us to go anywhere else for our insurance. Thank you for making things easy.
KK
Korryn Kus
Jul 31, 2025
5.0
Loved working with this agency. Tiffany is very informational and feels as if she's genuinely helping me as a person. She knows what she's doing and talking about. Highly reccommend. One of the best insurance experiences I've had.
Frequently Asked Questions About Russel Williams - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.