Roth Cadillac

Reviews

• SP

  Shaun Powell

  Oct 27, 2025
  1.0
  Horrible. Not even worth a 1 star. No communication, promises of call back which are never received. Megan was awful. Do not do business here.
• SS

  Sage

  Oct 8, 2025
  1.0
  Sorry, but do not recommend. 🫤
• ND

  Nicole D'Abo

  Oct 6, 2025
  1.0
  My insurance sent my vehicle here against my best judgment.I have heard some pretty bad stories about this ROTH CADILLAC, But I figured my insurance knew best. I WAS WRONG. I SPENT MY MORNING ON THE PHONE BEING YELLED AT BY AN ANGRY GENTLEMAN BY THE NAME OF GENE.. He said he was the manager. First, GENE told me I was lying about what one of his employees told me was done (repairs) to my vehicle.. Then he told me my vehicle "had been sitting for a very long time [at my home]".. Both things are false. Thank goodness I record everything! Bottom line is, the exact issue I took my vehicle in for, $500 later, is the same issue I'm STILL having today (& some new ones). Incorrect diagnoses happen, mistakes happen and that is ABSOLUTELY OKAY, but being unprofessional, disrespectful, immature and yelling at/over a PAYING customer is ABSOLUTELY UNACCEPTABLE. Our phone conversation ended with GENE telling me that, "Just to look at [my] vehicle [again], will be a $160.00 an hour..." and that I should "take [my] car to a smaller repair shop to be looked at."..So basically refusing to look at my car and see if he made a mistake or [if the problem had not been repaired properly] correct their mistake..NOPE! ROTH CADILLAC just took the money and ran. If you go here JUST KNOW THAT THEY ARE 100% CORRECT, 100% OF THE TIME, ON 100% OF THE VEHICLES THEY WORK ON, AND YOU BETTER NOT QUESTION THAT! However, if you have quality insurance (AS I DO), LET MINE AND MANY OTHER ONE 🌟 REVIEWS BE A CAUTIONARY TALE FOR YOU AND Do not waste it on this ROTH CADILLAC.
• JB

  Jeff Barber

  Jul 11, 2025
  5.0
  Friendly and helpful Little bit of inflation since this ad!
• JY

  Jesse Yates

  Jul 3, 2025
  5.0
  Roth Cadillac does it right. I just purchased a 3yr lease on a 2025 LYRIQ and Megan Stokes and Jim Paulson could not have been better to deal with. There was no pressure, they were EXTREMELY responsive and went above and beyond to get me not only in the exact car I wanted, but at an excellent price. Paper work was a breeze with finance and they made it quick because I had my 15 month daughter with me. Really appreciate the support I received at delivery and Megan showing me all the features. I couldn’t be more pleased and feel this could be the beginning of a long relationship with Roth Cadillac in Erie, Pa. If I could give 6 stars I would! Highly recommend anyone looking for a new or used car to go to Roth. I am confident they will take care of you and provide a customer experience that makes you feel valued.