Room & Board

Reviews

• KG

  Kristina Guerin

  Sep 30, 2025
  5.0
  Amazing quality American made furniture. Their craftsmanship is incredible. The staff are very knowledgeable and friendly.
• SK

  SM K

  Aug 23, 2025
  5.0
  Jeffrey Swindlehurst is the best Design Associate. I didn’t know much about furniture and was unsure how to start the buying process, but meeting him made everything so much easier. With his professional advice and design guidance, I was able to choose furniture that perfectly fits our new home in NC Although some items are still on the way, Jeffrey has continued to provide advice on both furniture delivery and design even after we left Boston, which I truly appreciate. His dedication and effort gave me great trust in Room & Board as a furniture company, and I look forward to shopping here again in the future.
• PJ

  P J

  Aug 22, 2025
  1.0
  I am very disappointed in my $3K Sofa. As you can see with the picture the seat cusions are not aligned with the edge. This happened just months after i bought it last year. The Sofa is not used very much, given only two of us here. I did call the number the Owner sent me and i was given a link to a Video showing me how to strsughten out the ribbing. I tried it with little success. Now, whenever i have guests here and want the Sofa to look better i have to unzip the cover, lower it and try to straighten it out. Obviously, the ribbing is very poor and cannot hold the foam cushion in place. Beware before buying.
• KN

  Kalina N

  Jul 24, 2025
  1.0
  Got here at 6:20pm, store closes at 7pm. The lady kept on reminding me that they are closing soon. Asked for swatches, she lazily pointed me to the drawer full of them, then reminded me they don’t work on commission. Lady do you want to sell anything?! I was ready to buy a few things as need the for the new place, but service and friendliness were a huge disappointment. Crate & Barell here I come…
• VC

  Vivian Cannon

  Jul 22, 2025
  5.0
  After months of online shopping fails, I finally found real quality here. The owner spent an hour helping me choose a solid oak dining table that fits my narrow space perfectly. Their craftsmen adjusted the legs to match my existing chairs at no extra cost. Delivery guys maneuvered it up my tricky stairwell without a scratch. It still looks new despite daily family meals and my toddler's art projects. They keep samples of every wood stain so you can test how it wears over time. I'd definitely recommend Room & Board for quality furniture. 10/10!!