About
Roofing ContractorSolar Energy CompanyConstruction Company
Location
Roofing & Reconstruction Contractors of America - RRCA
1951 J and C Blvd, Naples, FL
34190, United States
Reviews
4.3
378 reviews
5 stars
306
4 stars
10
3 stars3
2 stars1
1 star
58
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers praised the responsiveness and professionalism of representatives like Michael Herrera, Jared Standley, and Stephen Kaywell, highlighting their support throughout the roofing process.
Quality of Work
Overall, customers were satisfied with the quality of the roofing work, noting that roofs were completed efficiently and looked great upon completion.
Communication
While many reviews commended clear communication, several customers reported issues with poor communication and delays in responses, particularly after contracts were signed.
Timeliness
Some customers experienced delays in project completion and permit acquisition, leading to frustration, while others noted timely service and quick project execution.
Insurance Assistance
Customers appreciated the assistance provided by RRCA in navigating insurance claims, which helped facilitate the roofing process.
- DLDeb LucibelloApr 28, 20245.0Had roof replacement due to hurricane damage. Blaine and Joe from RRCA were great to work with. They handled much of the negotiation with my insurance company for the roof replacement. They followed the job through completion and ensured it was done correctly and delivered a high quality product as promised. The roof looks great and have had no issues with it. Monique handled the final billing and was able to resolve an outstanding issue that I had with absolute satisfaction on my part. Good customer service.
- TWTom WhalenFeb 22, 20245.0RRCA Roofing and Reconstruction did an exceptional job installing our new roof. Stephen Kaywell, the sales manager, was very professional and went the extra mile to help us pick the roofing materials that we wanted in terms of quality and colors that went well with our house’s paint color. The crew that installed the roof was very professional and hardworking. We would certainly recommend Stephen and his company to anyone looking for a quality roof at a reasonable price. Sincerely, Linda and Tom
- MSMark SanchezFeb 5, 20245.0Amazing customer service professionalism and priority on customer being satisfied even if it doesn’t benefit them
- KJKevan JohnstonSep 25, 20235.0Extremely happy we went with RRCA! Mike Herrera made the whole process super easy! From my first phone call with him until completion of the project he was very professional. He always responded promptly with any question we sent his way. We couldn’t believe how fast it was completed from start to finish. The roof and gutters look great. If your in the market for a new roof , repair ect. choose RRCA and ask for Mike you won’t be disappointed.