I wanted to thank Haylee for going above and beyond in helping me find my timepiece. From our very first conversation, she was kind, genuine, and clearly passionate about her work. She took the time to listen, kept me updated throughout the process, and made me feel valued every step of the way.
When I finally got the call that I might be receiving the timepiece I’d been waiting for, I was honestly speechless—not just because of the watch itself, but because of how special Haylee made the entire experience. Her professionalism, patience, and warmth turned what could have been just another purchase into a truly memorable moment.
If you’re visiting the Rolex Boutique of Atl, make sure you look for Haylee — she’ll make your experience exceptional.
Thank you, Haylee!
JE
Johnny Edmond
Oct 24, 2025
Just wanted to take a moment to give a huge thank you to Haylee! She’s truly one of those rare people who make doing business an absolute pleasure. After a tough year for my wife Andria, navigating a cancer diagnosis and surgery, Haylee went above and beyond to make her feel genuinely special during our recent buying experience. That kind of kindness and attention to detail doesn’t go unnoticed and it meant more to use than she’ll ever know. It’s a reminder that great business isn’t just about products or services, it’s about people who really care. Thank you, Haylee, for going above and beyond!
The new Rolex Boutique in Lenox Square Mall is not only beautiful, but their staff (and security) are very nice and personable. Katania was a consummate professional and pleasure to do business with. It is a waiting game with Rolex, so even though they look fully stocked, for the most part they only show "for display only" models. So depending on the model you want, it could be years, but it's extremely exciting to "get the call". I can't wait for my next watch!
My family and i had a spectacular experience with Haylee. We couldn’t have been more pleased with her kindness, her patience and the time to show us different options. Myself, decided on the Oyster Perpetual 41 in the Pistachio with the help of my wife and our 10 yr old daughter. Haylee’s professionalism and her outstanding customer service went well above and beyond our expectation.
Haylee certainly made our first Rolex purchase a memorable one. The kind of experience she provided is something we’ll never forget, from the beginning to the final transaction, it was truly a superb experience. Scarlett, our 10 yr old daughter, also loved the chocolates, thank you :)
Again, a heartfelt thank you for the memorable time. We look forward to seeing you again. Thank you Haylee!
JP
Julio Peguero
Oct 11, 2025
I recently visited this jewelry store with a very personal request. I walked in without an appointment and explained to the saleswoman that I was searching for a meaningful timepiece to honor the memory of my father, who had just passed away. She treated me with genuine kindness and respect, listening carefully and understanding the importance of the purchase.
She took the time to gather my information and stayed in touch without being pushy. Later that same day, I received a call letting me know that the exact piece I was interested in was available and ready. The entire experience was handled professionally, with empathy, and with excellent customer service.
This was my first Rolex purchase, and thanks to the outstanding experience provided here, I am confident it will be the first of many in my future collection. I truly appreciate the thoughtful assistance and patience I received during a difficult time. I highly recommend this business for anyone looking not only for quality products, but also for people who genuinely care about their customers.