Rodeway Inn & Suites Fort Lauderdale Airport & Port Everglades Cruise Port Hotel

Reviews

• MH

  Marla Honeycutt

  3 days ago
  4.0
  This is a great basic hotel with FREE shuttle to/from airport AND the cruise port. It was so easy and so much less stressful. They are a well organized machine with the cruise port shuttle on the morning of the cruise. I will definitely stay here again when cruising out of Port Everglades Fort Lauderdale. The announcements during the morning gets everyone where they need to be and the jokes are funny. Lol.
• CO

  Christiana Ortiz

  5 days ago
  2.0
  The free shuttle service was a joke. Called 4 times and each time the front desk agent said they were on thier way. Left 3 adults and two children under 5 at the cruise docks for over an hour in 86 degree heat. Thank goodness for uber.
• YH

  Yatang Hoke

  Oct 19, 2025
  1.0
  In response to the hotel’s response: 1. I started out by acknowledging the good, yet you said I failed to do that. 2. I am glad you reviewed camera footage. The man specifically said Chinese restaurant, yet you intentionally omitted that. 3. Since you said you reviewed the footage, I have no choice but to believe you were intentionally lying when you said he offered to refund the service fee or future discount. He asked me when is my check out and I told him one and I paid $40 for the late check out, and he just shrugged and never said a word about refund. I left abruptly after he said the only thing he will do is a bottle of wine after I told him no and the reason why. It was clear by that time that he really didn’t care. You also failed to acknowledge that he said “the time to come up with things to get compensated is a thing of the past” which was the main reason I was offended. If he would have sincerely apologized I would have been ok with it. 4. You and the manager kept blaming it on me booking through third party. If you don’t want to do business through third parties it’s your business decision. You can’t on one hand take advantage of the traffic from the third party and on the other hand treat people through third parties as second class citizens. How does a third party prevent your manager from apologizing to your customers for poor service? Your response does nothing more than further showing how little you care about your customers. ——— Original review: This hotel has so much potential, but due to extremely poor management, it has turned into a trash place I would never recommend to anyone. The good: The location is excellent—just a few miles from both the airport and the cruise terminal. They offer shuttle service to both, which attracts many cruise passengers. Our shuttle to the cruise went smoothly. The bad: When we first arrived at the airport, I called the shuttle line and was told the van would arrive within 15–45 minutes. We waited over 50 minutes before it showed up, only to be told it was full and would return in another 15 minutes. In reality, we ended up waiting over an hour in the hot Florida dun, Considering the hotel is only a few minutes away, I should have just taken an Uber. The nightmare: Our room had no blackout curtains, and a bright streetlight shone directly into our window all night. It was impossible to sleep. The next morning, to our horror, we also discovered large patches of mold on the chair. When I brought these issues to the front desk, a man who seemed to be a manager insisted the room did have blackout curtains—until I showed him a photo. Only then did he admit that the curtains had been sent to the dry cleaner. He said he’d make a note on my account but made no attempt to fix the situation or offer any real apology. When I pressed further, he told me, and I quote: “The time to make up things to get compensation has passed.” I was shocked. I wasn’t making anything up—I just wanted a decent night’s rest before our cruise. He offered me a bottle of wine as “compensation,” even after I told him I don’t drink and have kids. His tone the entire time was dismissive and borderline insulting. He even said, “If you go to a Chinese restaurant and complain, you’ll get nothing,” This was both insulting and inappropriate—he managed to compare his own poorly run hotel to a “bad Chinese restaurant” while also making a racially insensitive remark toward me. When I mentioned the mold later, the front desk didn’t care either. No apology, no action—just attitude. Bottom line: This place has such potential because of its location, but it’s ruined by awful management and filthy rooms. A nightmare of a way to start our first cruise kids and I will never forget. I learned my lesson—next time, I’ll spend a bit more for a place that actually cares about its guests. PS: photos to show the missing curtain. , a view from the window at 2am, and the mold.
• YF

  Yafreisi Flanders

  Oct 13, 2025
  5.0
  The hotel is very nice, i was overjoyed to choice Rodeway hotel and Savannah at the front desk was so very helpful and kind and made my trip amazing. I would come back here again and i highly recommend it, and would also like to thank Marisa from sales for her help booking the rooms for my group.
• AA

  Adam Aguilar

  Oct 5, 2025
  1.0
  Absolute nightmare here. Do NOT STAY HERE! At 230am I had the police department here banging on my door because some drunk lady was fighting with her husband. Not only did she mot know where she was, but police department did not bother to check front desk and verify her room number. When I went to office to complain to management was told by Susan Smith that maybe I was doing something wrong in which the police would be called. Sleeping in your bed here in this hotel is enough for police to bang on your door.