The guys who work here are super friendly and very knowledgeable. Came in to get some jewelry polished and they had me in and out in 10 minutes. Highly recommend this place to everyone I know!
JK
Jenny Kwon
Oct 5, 2025
5.0
We had such an amazing experience working with Nick and Matt! Nick is honest and great at what he does . He listened closely, answered every question, and walked me through each step of the process. Matt is also so friendly and patient.
Nick creates everything himself, which keeps the process personal and efficient, and his attention to detail is unmatched. I knew I wanted baguettes for my wedding band, and he patiently showed me different options and even mocked up designs so I could visualize everything before deciding. There was never any pressure or rush to make any decisions.
We got our wedding bands here, and I only wish we had known about them earlier! They are the most honest people you’ll meet in this industry. Couldn’t recommend them more!
JF
Joshua Francis
Sep 17, 2025
5.0
Top notch jewelry repair. I had a medallion that I've worn every day for almost 30 years that had a damaged clasp. Nick and everyone at Rocky Mountain Custom Jewelry did a fantastic job fixing the item. They finished the job much quicker than expected (which I really appreciated) and it was for a very reasonable price. I appreciate the fine work! Thank you.
Frequently Asked Questions About Rocky Mountain Custom Jewelry
What types of custom jewelry services do you offer?
Our custom jewelry services encompass a wide range of options. We specialize in designing and creating new pieces from scratch, including engagement rings, wedding bands, pendants, bracelets, and men's accessories. Additionally, we offer restoration services for vintage or estate jewelry, which can involve remounting stones or completely redesigning the piece according to your preferences.
How do I begin a custom jewelry project?
To start your custom jewelry project, we invite you to schedule a complimentary consultation. This can be done either in our studio or virtually, whichever is more convenient for you. During this meeting, we'll discuss your vision, budget constraints, and desired timeline. We'll then sketch initial concepts and review material options. Once you've approved the design and cost estimate, our skilled goldsmiths will begin crafting your unique piece.
What is the typical timeline for a custom piece?
The creation of a custom jewelry piece typically takes between 4 to 6 weeks from the moment the design is approved to its completion. However, more intricate designs, extensive hand-engraving work, or the need for special-order gemstones may extend this timeline to 8-10 weeks. We'll provide you with a specific delivery date once your design is finalized.
How is pricing determined for custom jewelry?
The price of custom jewelry is determined by several factors. These include the cost of materials (such as the weight of metal used and the selection of gemstones), the complexity of the design (including elements like hand-engraving or filigree work), and the number of labor hours required. We provide a detailed, itemized estimate before commencing any work, ensuring you have a clear understanding of how materials and craftsmanship contribute to your investment.
Can I use my own stones or precious metals?
We welcome the use of your own materials in custom jewelry projects. You're free to provide your existing diamonds, gemstones, or even scrap gold or silver. We'll carefully test and certify each piece you bring in, then apply its full market value towards the cost of your new design.
What metals and gemstones do you work with?
Our artisans work with a variety of precious metals including 10k, 14k, and 18k yellow, white, and rose gold, as well as platinum and sterling silver. For gemstones, we offer both mined and lab-grown options including diamonds, sapphires, emeralds, rubies, and an extensive selection of colored stones.
Do you purchase unwanted gold or jewelry?
Yes, we do purchase unwanted jewelry, coins, gold, and silver. We're committed to offering the highest possible prices for these items. Each piece is carefully tested for purity and weighed, then evaluated against current market spot prices to ensure you receive the most competitive offer.
How do you determine the value of my gold?
To determine the value of your gold, we first assess its purity using either acid or electronic testing methods. We then weigh the items in pennyweights or grams. The payout is calculated as a percentage of the current spot price per troy ounce, minus any agreed-upon refining fees. This process ensures transparent and fair offers based on real-time market rates.
What karat gold do you accept for purchase or trade-in?
We accept gold in all common jewelry purities, including 8k, 10k, 12k, 14k, 18k, 22k, and 24k. Each karat level is valued according to its percentage of pure gold content. Consequently, higher-karat items will receive a higher per-gram payout due to their greater gold content.
How should I care for my custom jewelry?
To maintain the beauty of your custom jewelry, we recommend regular cleaning with mild soap and warm water, followed by gentle brushing with a soft toothbrush. It's important to store your pieces separately to prevent scratching. We also advise bringing your jewelry in for an annual professional inspection and cleaning. This helps ensure the security of prongs and maintains the integrity of the metal.