They don’t care! They are unprofessional. Don’t ask questions because they will huff and puff because you made them work. Don’t stand up for yourself or they will put you at the bottom of the pile. They mow 2 maybe 3 times a year that’s all the maintenance they do. They hire people they know so they can keep getting away with doing nothing. They don’t give respect only expect it. Good luck if you have to deal with them. My mother is sick from months of drain flies. We told them about last summer. They allow people to keep trash and dirty diapers in their apartments until a whole building suffers from the smell! The people in charge are apparently useless!