Rockingham Eye Physicians and Associates, PC

3.3
122 reviews
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Business Details

1690A Spring Port Drive, Rockingham, VA
22801, United States
(540) 433-2485
https://www.rockinghameyephysicians.net/

About

Eye Care Center
At Rockingham Eye Physicians and Associates, P.C. we have a team of optometrists and ophthalmologists experienced in the latest technological advances. We are well-known in the Shenandoah Valley for providing the most comprehensive and thorough diagnostic and follow-up treatment options currently available for vision exams, eye disease treatment, and corrective eye surgery.

Location

Rockingham Eye Physicians and Associates, PC
1690A Spring Port Drive, Rockingham, VA
22801, United States

Hours

Reviews

3.3
122 reviews
5 stars
62
4 stars
3
3 stars
3
2 stars
13
1 star
41

What are people saying?

AI-generated from customer reviews

Staff Professionalism

While some reviews praised the kindness and professionalism of certain doctors and staff, others reported rude and dismissive behavior from receptionists and scheduling personnel.

Appointment Scheduling

Many customers expressed frustration with the difficulty in scheduling appointments, long wait times, and issues with appointment confirmations.

Quality of Care

Several patients reported positive experiences with the quality of care from doctors, particularly regarding cataract surgeries, while others had negative experiences with dismissive attitudes and misdiagnoses.

Insurance and Billing Issues

Numerous reviews highlighted problems with insurance processing, unexpected charges, and poor communication regarding billing, leading to dissatisfaction among patients.

Overall Experience

The overall experience varied significantly, with some patients expressing satisfaction with their care and others feeling like they were treated poorly and would not return.
  • KS
    Keith Stevenson
    Nov 6, 2025
    5.0
    Quality care
  • TR
    Thomas Reap
    Nov 5, 2025
    5.0
    If your looking for a eye doctor for any reason and new glasses here it is and the front staff to the technician to the doctor's are the BEST..
  • SP
    Sharon Purzycki
    Oct 8, 2025
    5.0
    I was a little nervous about my first appointment regarding cataracts. I had my first appointment with Dr. Seefried the other day and I left knowing that I am in great hands so a shout out to Dr. Seefried, Thank you! Everyone was so kind and courteous and that made my experience a pleasant one. A special thank you to Hahann, Charity, Emily and Deanne. Make it a great day! Sharon Purzycki
  • SC
    Sarah Caldwell
    Oct 1, 2025
    1.0
    I took my son to see A.J Zarella and I am not impressed. He came in and started judging my son within 2 minutes of being in the room. He completely dismissed my concerns and said it was something my son likes to do and was just him. I would not recommend him to anyone. Not to mention how you change rooms for everything and are really treated like a person. We will def be going back to Dr. Carter in Charlottesville
  • DP
    Dan Pinnell
    Sep 30, 2025
    1.0
    The appointment scheduler was one the most juvenile and unprofessional people I’ve ever had to speak with. A simple task was too complicated for her and she went off the rails accusing me of being hostile while continuing to ask me to calm down. No vulgarities or voices raised but she was so hypersensitive she terminated the call. She was immature and over her head, even as just a scheduler. Read other reviews and take their advice, DON’T GO!
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