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- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Rocio Luna-Culotti - State Farm Insurance Agent
22020 17th Ave SE, Bothell, WA
98021, United States
Hours
Reviews
5.0
200 reviews
5 stars
198
4 stars0
3 stars0
2 stars0
1 star2
- SSSG2 days ago5.0This was my first time setting up my own insurance, and I had no idea what any of it meant. Sofia was incredibly patient and took the time to explain every detail in a way that was easy to understand. She helped me feel confident about my decision and made the whole process so much less stressful. I really appreciate her professionalism and kindness — thank you, Sofia!
- SPSteven PerezOct 22, 20255.0My family and I were finding a different insurance firm to get vehicle insurance because our last insurance was charging us way too much. My parents were really satisfied with the price they offered us. Although my parents mostly did the work, I had to do my part of the application and the person that helped me was Sophia. She helped me through the whole process and she treated me very nicely. She got all my information right and made everything go by quickly! She’s the best!
- ACAngel CarranzaOct 22, 20255.0Sofia was great to work with. She made everything simple and easy to understand,and really helped me find a plan that fit what I needed. Super friendly and professional the whole way through. Definitely recommend her!
- FSForam ShahOct 16, 20255.0had a great experience working with Rocio, my State Farm agent! She was incredibly patient and took the time to understand what coverage would work best for me and my family. They walked me through different options, explained everything clearly, and made sure I felt confident in my choices. I really appreciate their professionalism, attention to detail, and genuine care in finding the right plan for us. Highly recommend their service!
- SDSharron DownsOct 10, 20255.0I wanted to leave this review because I was in the process of looking for other car insurance. I was so happy to learn my current insurance company State Farm was able to help me not only lower my current policy but bundle as well! I’ve been with State Farm for 25 years and did not want to have to switch to a competitor. Rocio Luna Culotti was awesome, (Sofia was great as well the first time I called) Rocio explained the policies and gave me lots of great advice to help me save. I am saving money and less stress in the meantime. I highly recommend this agent. They are very helpful, knowledgeable, patient and professional. I’m glad to call them my agent and will remain for more years to come. Thanks to the entire team for all their help. I’m a dedicated policy holder. Thanks so much Rocio and the team you are all the best. If anyone is looking for a new agent, look no more this is the best.
Frequently Asked Questions About Rocio Luna-Culotti - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.