Robin Hill RV Campground

Reviews

• JG

  Joe Gandia

  Sep 11, 2025
  3.0
  We We rented a cabin for our friends, and a campsite for ourselves. The campsite was on the side of a steep hill we almost lost our camper rolling down the embankment. The cabin was full of cobwebs dirty windows and broken appliances. The view was beautiful though. Needless to say we won't be going back.
• CB

  Charlene Beckford

  Sep 7, 2025
  5.0
  Beautiful place. Quiet retreat with exceptional views. Great for stargazing. Driving through the surrounding areas offers breathtaking views. The local markets are incomparable. Fresh local produce, meats, and prepared foods were delightful. There are so many wonderful places to explore nearby. This is my third visit to this ideal campground location.
• RK

  Rachael Kardos

  Aug 27, 2025
  1.0
  If I could give this campground zero stars, I would. We've been full-time Thousand Trails members for over 5 years and have stayed at nearly 50 different campgrounds, including Encore locations, across the US. Robin Hill in Pennsylvania was by far the worst experience we've ever had. We arrived yesterday at 4:15 PM, a little over an hour after the 3:00 PM check-in time, to find the office already closed. The site we were assigned was too small for our trailer, there was no way we could safely fit. We immediately called the phone number listed for the campground to get help or a site reassignment, but received no answer, no call back, and absolutely no direction on how to proceed. With no staff in sight, we had no choice but to park in a nearby open site that our trailer fit into and where all of our hookups (water, electric, and sewer) could reach properly. We finally got a return call, not until this morning at 9:30 AM, and were told we had to move to the original site we were assigned. We explained again that our trailer physically couldn’t fit, and that we were already safely hooked up in a functioning spot. Their response? “Move to the assigned site or leave.” We asked why they couldn’t assign the tight site to a smaller rig, a common and completely reasonable request we've made at many other Thousand Trails parks without issue. Their answer? "We don’t do that here." This is absolutely unacceptable. Every other campground we’ve visited in the Thousand Trails network has worked with us when a site didn’t fit, the staff has always been kind, helpful and accommodating. But not here. The lady at the front desk was rude, unprofessional, and outright hostile, literally yelling at us to leave. We were shocked. The campground itself is run-down, poorly maintained, and the management clearly has no regard for customer service or long-time Thousand Trails members. This kind of treatment is not just frustrating, it's a serious issue for full-time Thousand Trails members who rely on these campgrounds as their homes. Thankfully, we had family nearby to stay with temporarily, but if we didn’t, we would have been scrambling to find last minute accommodations during Labor Day weekend, when availability is scarce and prices are through the roof. That’s an incredibly stressful position to be in, all because of this park’s mismanagement and unwillingness to be flexible. Thousand Trails should seriously reconsider affiliating with this location. It reflects terribly on the brand and does a huge disservice to loyal members. We will never return to Robin Hill. Ever.
• XX

  X4weeler_gurl91

  Aug 15, 2025
  1.0
  Wanted to book a campsite next to my sister who is seasonal for labor day weekend. I was told that the site i wanted is seasonal and not able to be given to me and that I had to wait to see if anyone was going to take it before I could have it. So I said "this is the only campground that I've been to that does that, why" she gave her reason and said "we are opening it up for seasonal today ill call you Tues or wed and you can have it if it's not claimed" I said ok cause im not going to book a site not be near my sister and then try to cancel and not get my money back and she understood. Well I found out that she told my sister and brother in law that I "ripped her a new one" and he apologized for me....apologized for what? I didnt say it was ok to apologize! No one knows the real reason as to why she claims I ripped her a new one. I wasnt even rude. No apology was even needed without an explanation, and for that we will not be camping at this campground!
• LB

  Lee Ann Breaux

  Aug 13, 2025
  1.0
  Front office closed at 3 pm which is check in time.. Pool closed on a hot August day. Rude resident parked their Gray VW SUV on our assigned lot, making it impossible to pull onto!. Manager stated that the maintenance guy lives 30 minutes away. I had to ask for another site, instead of being offered a resolution! Poor communication by the park staff. Waited 45 min to try and get onto our site. Do better Thousand Trails. In the past I've enjoyed our stay here. I hope that they are able to resolve issues with permanent people and better quicker resolution to assist transient guest. Maintenance man arrived and was quick to knock on permanent resident camper, they did not answer. He was kind and professional. He apologized on behalf of the park. To add to my post, this morning there are 2 vehicles parked on site S15. The same gray VW SUV and a white pickup truck. Clearly the park manager doesn't care or do her job. We told the park manager manager and he said that he was working on violating them. The office is once again closing at 3 pm which also means the pool is closed at 3pm. I love the park location and the grounds are very pretty. I'm very disappointed at this experience.