Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
CO-562241 The mission of our office is to help our customers manage the risks of everyday life, recover from the unexpected and realize their dreams by being the first choice for all of their Colorado insurance needs. We focus on Auto Insurance, Home Insurance, Life Insurance, Health Insurance, Renters Insurance, Condo Insurance, and Business Insurance throughout all of Colorado. We provide services in the cities of Boulder, Lafayette, Lyons, Louisville, Superior, Longmont, Broomfield, and Nederland.
Location
Robert Erben - State Farm Insurance Agent
2342 Broadway St, Boulder, CO
80304, United States
Hours
Reviews
5.0
258 reviews
5 stars
254
4 stars2
3 stars0
2 stars0
1 star2
- RFRob FisherOct 23, 20255.0Josette at Robert Erben is fantastic. She has done an excellent job of straightening things out, following up, and keeping us informed. Very rare these days to find such good care!
- JGJason GeorgeOct 7, 20255.0Very helpful and responsive service and support. Brian advised on the appropriate amount of insurance and helped us to get the best price. Happy with Robert Erben - State Farm Insurance.
- JDJLCosmetic DentistrySep 17, 20255.0Robert Erben from State Farm is outstanding! He goes above and beyond to provide exceptional customer service and make sure you understand all your coverage options. Anytime I have a question or need assistance, he respond quickly and professionally. It's clear Robert genuinely cares about his clients. I feel confident knowing my insurance needs are in good hands. Highly recommended!
- TMThomas ManteuffelAug 12, 20255.0Josette worked diligently to solve a problem with my web page.
- KAKristy AndrewsJul 11, 20255.0I highly recommend this State Farm office. I had the most positive experience with Josette just moments ago. She is the manager at this office. I was in the market for renter’s insurance and needed it quickly. For starters, I found it so refreshing to talk to Josette ‘live.’ I dialed the phone number to Robert Erben’s State Farm office, and Josette answered the phone. In a world where pretty much 100% of phone calls are answered by an automated system, I am always taken back and so thrilled to speak to a human being! It is such a personal experience, and the communication and transactions are handled so much more smoothly and efficiently when you get to talk to a person directly. Josette was able to draft a renter’s insurance declaration while I remained on the phone with her, which was such a gift since tomorrow is the move-in date. I am so grateful to her and for the phenomenal Customer Service experience. I highly recommend this office to anyone in need of insurance and who appreciates fantastic customer service! Thank you Josette!
Frequently Asked Questions About Robert Erben - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.