Robbins Brothers Fine Jewelers

4.5
664 reviews

About

Jewelry DesignerDiamondsJewelerJewelry Repair Service
Shop classic, modern, and trending fashion and bridal jewelry. Perfect for engagements, weddings, gifts, and everyday wear. With 1,000’s of hand-curated loose natural and lab-grown diamonds and an unbeatable selection of designer, exclusive, and customizable fine jewelry styles, we’re more than just engagement rings, wedding bands, and your favorite earrings, necklaces, or bracelets—we’re your lifelong jeweler, here for every moment, milestone, and celebration.

Details

  • DebitAvailable
  • Mobile paymentsNot available
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Robbins Brothers Fine Jewelers
2101 West Loop South, Houston, TX
77027, United States

Hours

Reviews

4.5
629 reviews
5 stars
499
4 stars
52
3 stars
17
2 stars
15
1 star
46
  • KM
    Kristen Melvin
    3 days ago
    5.0
    Beautiful selections!! Jason D. was amazing, listened to what I was looking for. Didn't feel rushed and took the time to go thru multiple sections and not 1 at a time. He took few at a time so we could do a side by side comparison.
  • CD
    Courtney Dabankah
    Oct 23, 2025
    5.0
    I had the best time with Robert and Jason today. That experience was top tier and I will never forget it. They were both very nice, professional and funny. They made me feel like I was with my family. I love their honesty. I will always come to Robbins Bros for my jewelry.
  • SA
    Sunflower Alexandra
    Oct 11, 2025
    5.0
    I am so happy with the customer service. We walked in with an idea and price range in mind, and Denisse completely got the vision and immediately showed me exactly what I described. In under an hour I was able to choose not just the engagement ring, but the band that went perfectly with it. She even added additional future bands to the profile so that my fiancé could eventually surprise me with an upgraded band. I got exactly what I pictured in a ring and the price was by far the best in Houston. Please take my word for it and visit the Galleria location and ask for Denisse. She is THE Girl’s Girl, will listen intently, and bring your ideas to life!
  • GG
    Garrett Gayle
    Oct 11, 2025
    5.0
    Jen was fantastic! She helped pick out a beautiful ring and was very helpful through the whole process!
  • JT
    Jackie Tran
    Oct 5, 2025
    1.0
    I purchased a nice watch from Robbins Brothers and was told it came with a manufacturer’s warranty. However, when I tried to set up the warranty, I discovered that the store needed to sign it for it to be valid. I called the store around 3 PM same day to get help, but was told they were “on lunch break” and would call me back — they never did. The next day, I called again, and the staff seemed confused about how to handle the situation. They promised to call back, but hours passed with no response. When we finally went into the store in person, we were told there was an “automatic 5-year warranty,” but they couldn’t provide any proof or documentation to support that claim. The person the helped us then told us to just scan the card that came with our watch, which we stated we did and we needed them to sign it as stated on the phone multiple times. They seemed very confused, and at this point we decided to just return the watch since we were being lead in circles for something as simple as warranty. For a company that advertises itself as being service-oriented, this was a frustrating and unprofessional experience. I expected much better communication and follow-through for something as simple as honoring a warranty.