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OH-1065360 Our State Farm MISSION is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Our VISION is to be your first choice when it comes to covering your loved ones and investing for your future. My team and I look forward to getting to know what's important to you and helping you with your insurance and financial services needs.
Location
Robbie Anderson - State Farm Insurance Agent
25069 Lorain Road, North Olmsted, OH
44070, United States
Hours
Reviews
4.9
132 reviews
5 stars
128
4 stars0
3 stars0
2 stars0
1 star
4
- KCKimberly ConiglioOct 7, 20251.0I’ve been with State Farm for over 10 years and never had an issue — until I moved states and switched to Robbie Anderson’s office about a year and a half ago. It has been an absolute nightmare ever since. The agents are rude, unhelpful, and regularly give conflicting or flat-out false information. They’ve repeatedly messed up my policies, dropping important features like roadside assistance and rental car coverage without my knowledge. One person in the office will tell me I have coverage, and the next will say I don’t — it’s impossible to get a straight answer from anyone. The last straw was when they set up my autopay—something I’ve had for over ten years without a single issue—and somehow managed to do it wrong. Because of their mistake, I went months without insurance and had no idea until someone from their office contacted me TWO MONTHS later. Absolutely unacceptable. I would strongly recommend avoiding this office at all costs. Don’t trust what they tell you — double-check everything, or better yet, find a different agent.
- MFMichael FinelliSep 22, 20255.0Dontrell and the entire team at Robbie Anderson State Farm Insurance Rock! Not only do they provide great customer service but you can give them a prayer request as well! 😊🙏❤️
- BPBrian PritchardSep 17, 20255.0Robbie is one of those people that just exudes integrity! You feel it in your interactions, you feel it in the positive energy his staff exudes, you can feel it in the fact that he has multiple family members enthusiastically helping him! Someone who treats their own family this well, I can trust to take care of mine!
- KSKaitlin SchultesSep 11, 20255.0Robbie and his team are extremely detail oriented! With one conversation, you can tell that the team members care about your needs and will do all that they can to ensure that those needs are met to the highest standard! I highly recommend the Robbie Anderson team with State Farm!
- RJRamsey JabrSep 4, 20251.0SO I WOULD LIKE TO SAY THIS OFFICE IS REALLY HORRIBLE WHAT HAPPENED WAS WHEN MY RENEWAL DATE CAME APPARENTLY THEY SAID THAT THE CORPORATE OFFICE WONT GIVE ME INSURANCE WITH STATE FARM ANYMORE WHICH IS THE SAD PART THAT I PAID MY INSURANCE IN FULL AND THEY ARE SAYING ITS BECAUSE I FILED A COUPLE OF CLAIMS AND NOW THEY DONT WANT ME WITH STATE FARM AT ALL VERY SAD THAT THIS OFFICE DID NOT HELP ME IN ANY WAY OR EVEN HAVE A TALK WITH THE CORPORATE OFFICE WHATS SO EVER AND DID NOT EVEN BOTHER WITH ME EITHER LIKE THEY DONT CARE WHICH IS THERE LOSS I FEEL LIKE STATE FARM IS A ROBBERY COMPANY AT THIS POINT STAY AWAY EVERYONE GO ELSE WHERE NOT WORTH YOUR TIME!!!! 😡😡😡
Frequently Asked Questions About Robbie Anderson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.