FL-L071665 Our mission is to be the customer's first choice for quality insurance and financial products. We truly care about our customers and we strive to demonstrate that through our auto and life insurance coverage in Winter Haven and Central Florida.
Excelent service! Maggie was so sweet and professional when helping me with my renters insurance.
MM
Mzkd10
4 days ago
5.0
Maggie and the team were awesome! Maggie was very helpful by answering all my questions and concerns and she kept me up to date with each step of the process for the services I was interested in. I had a great experience with State Farm because she was patient, kind and well informed about their insurance products. Thanks again!
LM
Laura Moore
5 days ago
5.0
Ronnie at State Farm today helped me get the insurance for my new car. I have used this branch for several years now and they help me out greatly.
SB
Suzette Burkett
Oct 21, 2025
5.0
Had the pleasure of working with Veronica today. Very knowledgeable and exceptional customer service. Thank you Veronica!
EG
Edra Gonzalez
Oct 17, 2025
5.0
⭐⭐⭐⭐⭐
Excelente servicio. Me explicaron todo con claridad y me ayudaron a conseguir el mejor precio para mi seguro. Muy profesionales y siempre disponibles para responder mis preguntas. Los recomiendo 100%.
Frequently Asked Questions About Rob Semans - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.